My husband ask had the owner (man that rang and ask us to take down fb post) spoken to us and I have to say he didn't. We love coming here. The full body hot stone massage from Sophie was just what I needed. We were so embarrassed with the extremely unpleasant situation. These caves are rich in natural vapours and their temperature go from 26 to more than 50 degrees. In fairness the treatments are very reasonably priced compared to most spas.What really let this place down for me was the general maintenance and upkeep. Dunamoy Cottages and Spa Terms & Conditions, DUNAMOY COTTAGES & SPA 2019 DUNAMOY COTTAGES & SPA T&Cs, Affordable luxury, only 13 Miles from Belfast. Breakfast is available each morning, and includes la carte, continental and Full English/Irish options. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Guests can swim in the indoor pool, go hiking or cycling, or relax in the garden and use the barbecue facilities. Tripadvisor gives a Travellers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor. After a very bad start were they argued with me on fb stating that my husband had not booked me and my daughter in for treatments we were phoned by gentleman who owns dunamoy and ask to give them a try. if the writer is claiming to be someone else). For many centuries, the rainwaters have been collected by the Apuan Alps, filtered by the sub-soil and then entrusted once again to the surface where, not far from the medieval hamlet, they are collected and used as curative waters. Il Tettuccio one of the first establishments is regarded as the symbol of the town. Thank you for taking the time to explain your views, we appreciate all honest reviews, and loved to hear how you enjoyed the rural setting, parking, and the reasonable priced elemis spa. Loved the oitdoor hot tub and the treatments second to none. The Spa Dunamoy is delight!! The room was as expected quite dark. 99% of travelers recommend this experience. This is a pretty average spa, nothing special in comparison to others in the country! For added convenience, the property can provide towels and bed linen for an extra charge. The food was amazing and service was very quick. Mastercard, Only a customer who has booked through Booking.com and stayed at the property in question can write a review. We would drive by Dunamoy frequently and had only ever heard good reports so were looking forward to our visit.It has a lovely rural setting just outside Ballyclare. We enjoyed a lovely relaxing morning together having amazing spa treatments followed by a delicious high tea. We would politely ask that if you are unable to keep your reservation that you give our team 5 days notice. The Spa at Dunamoy is a treatment led spa which provides a full range of professional award winning Elemis rituals in a beautiful rural location. The water of this spa has anti-inflammatory and regenerative properties, while its muds are a cure for joint ailments. Ideally, we would publish every review we receive, whether positive or negative. Well done everyone for keeping the high standards. 98% of travellers recommend this experience. Here's a big choice between thermal baths that are free of charge and those for which you have to pay an entrance fee. Will definitely visit again. The holiday home provides guests with a terrace, mountain views, a seating area, a TV, a fully equipped kitchen with a fridge and an oven, and a private bathroom with shower and a hairdryer. and of course enjoying fabulous Elemis Spa Days.. Dunamoy boasts fully refurbished 200 yr old stone cottages to a 4 star standard. Our nights sleep was peaceful and the place was extremely quiet. We really enjoyed the experience, personal, peaceful and not rushed or crowded like other spas we've visitedwe will definitely be back. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. Would totally come back here again, 5 stars! 5 stars. You can only leave a review within 28 days after check out. Relaxing. The greenery all around is luxuriant and the Fosso Bianco (White Moat), a white, calcareous stream is famous for its natural waterfalls and pools, one hot and one cold. 40 Collin Road, Ballyclare, Newtownabbey BT39 9JS Northern Ireland. The thermal waters flow at a constant temperature of 35,7 degrees and are famous for their therapeutic properties. I have to say the massage I got was good but when I ask my therapist about the pool and where were the spa jets she ask if I didn't want my massage. However, we wont display any review that includes or refers to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once theyre 36 months old or if the Accommodation has a change of ownership. To edit a review youve already submitted, please contact our Customer Service team. We are not sure when you visited Dunamoy as your name does not appear on our bookings, our spa team are disappointed with both your title and review. It has a lovely rural setting just outside Ballyclare. The whole experience was a delight. I apologise for the unprofessional manner in which the golf club staff dealt with you and can assure you that our manager has now taken them off our supplier list of local business. We recently visited Dunamoy Spa for treatments that were part of a Christmas present. Our new water massage features and steam room will be open from Mid August. Once we had finished afternoon tea we went to the cottage where we found our food bags had been unpacked and our wine, tonics and snacks and been placed in the fridge which was so thoughtful. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement. The Spa Dunamoy: Spa treat - See 215 traveler reviews, 91 candid photos, and great deals for Ballyclare, UK, at Tripadvisor. Therapist Laura and owner Stacey were lovely. Boroughs of NYC: Harlem, Bronx, Queens, Brooklyn & Coney Island, Leonardo Da Vinci Museum: Discover a World of Genius in the Heart of Rome, Reykjavik Food Walk - Local Foodie Adventure in Iceland. Once you step in, youll be greeted with a symphony of birdsong recorded on the estates woodlands during lockdown. Can't wait to go back and would definitely recommend. It meant we stayed relaxed and it extended the experience. Waikiki Friday Walking Tour, Fireworks, few min of a show. Check your booking confirmation email to find your booking number and PIN. We are so glad we did! These include signature facials, detox rituals and luxurious body massage, plus a well stocked shopping area for the perfect gift. Again, my mother is claustrophobic and the therapists were extremely accommodating and she thoroughly enjoyed it.The spa itself is decorated beautifully with beautiful wooden features throughout. This lets us know that our reviews come from real guests, like you. This is a BETA experience. Products smell amazing. The Spa Dunamoy, Ballyclare: Address, Phone Number, The Spa Dunamoy Reviews: 5/5. Private pool Legend has it that the foundation of the first thermal baths were for Porsenna, the sovereign of Chiusi. more. There was a problem loading the reviews. THE SPA DUNAMOY (Ballyclare) - All You Need to Know BEFORE You Go. We would drive by Dunamoy frequently and had only ever heard good reports so were looking forward to our visit. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. We make it clear when weve done this. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Just relaxed and comfortable environment and friendly staff. directions. I was also ask to take my review off fb as a goodwill gesture which I did not want to do until I had tried it out but I did it as owner said they were having problems with one of the girls and booking had not been written down or credit card details taken. You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didnt actually stay there. The holiday home provides guests with a terrace, mountain views, a seating area, a TV, a fully equipped kitchen with a fridge and an oven, and a private bathroom with shower and a hairdryer. Ensuite bathroom Afternoon tea was delicious followed by a few hours relaxing in the spa then back massages & leg & foot reviver. The view was fab and lovely blue skies helped. Booking.com does not accept responsibility or liability for any reviews or responses. The water of this spa has anti-inflammatory and regenerative properties, while its muds are a cure for joint ailments. - See 181 traveller reviews, 75 candid photos, and great deals for Ballyclare, UK, at Tripadvisor. Cleaning products Loved it. The steam room wasn't working on our visit. The Spa at Dunamoy is proud to be one of the few able to showcase award winning brand Elemis, featuring specially selected treatments from this leading luxury spa and skincare brand. My other half then had a facial while I returned to the cottage to source food for the night, Dominos delivered right to the door. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. It was also a resting place for travellers and pilgrims who followed the via Francigena route. Had pool and hot tub to ourselves at one point. My mum and I went to the spa for the first time today for 2 treatments. 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Afternoon tea in the tea room was superb. We also had a tasty high tea at the on-site cafe after. The Waterfront Hall is 15.5 miles from the holiday home, while Titanic Belfast is 16.2 miles from the property. Will definitely visit again, One of the best spas I think I'll ever visit <3. Reviews are most valuable when they are original and unbiased. Went here for my besties birthday treat and had an unbelievable time the experience from start to finish was amazing staff was so lovely and very welcoming. We suggest that you contact the thermal spa before planning your trip. Thank you. Additional sorting options may be available (by type of traveller, by score, etc.). I wasnt sure as I hadnt heard of anyone visiting but given the excellent reviews, we thought we would give it a go. Please try again later. We have a new list of fantastic local restaurants and look forward to working with professional businesses who take care of our customers. I spent a night here for my birthday in one of the cottages. Stayed at Dunamoy Spa and cottages for two nights on a return journey from the Giants Causeway. Equi Terme is situated close to Pizzo dUccello, one of the most striking peaks in the Apuan Alps in the Lunigiana area of Tuscany. No one came back near us. Dunamoy Cottages: Spa/Treatment/Afternoon Tea - See 131 traveller reviews, 85 candid photos, and great deals for Ballyclare, UK, at Tripadvisor. Fabulous back massage and facial, very relaxing, chilled out relaxation area at the side of the pool. The treatments were nice but we felt pretty let down by the small pool area! Friday night was an absolute disaster. The scented reed diffusers had dried up with no scent.The relaxation area looks over the beautiful country but there is a load of old tat lying just below the windows. Entire holiday home When we were here, we pretty much had the pool, steam room and hot tub to ourselves after our treatment, even although they were fully booked. Had pool and hot tub to ourselves at one point. So we paid by card over phone and arrived on Sunday. We were advised that the meal was not in the usual restaurant but instead at the golf club. Dunamoy is owned by Stacey Hamill, The Spa is Managed by Andrea Cairns. This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher. Chilltopia. TO BOOK ACCOMMODATION & SPA 02893 349676. spa@dunamoy.com The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. Loved it. I was at the Spa on Saturday with a group of 10 ladies. The Spa Dunamoy: Fantastic treatment and service! The thermal baths of Venturinain Livorno area, have Etruscan origins. This is the version of our website addressed to speakers of English in the United States. I spent a lot of time in the pool on the evening and in the morning before we left, such beautiful surroundings. An absolute hidden gem. Relaxing. The hairdryer was checked upon your review and was found to be in full working condition, as was the steam room which due to our green policy has a steam on demand function, the sign directs you to press a button for steam, and the manager has told us that she did explain this to you and was sorry you hadn't benefited from this.In relation to the small exterior corner with building materials, as the signage in the spa explains, we are currently building our next phase which is an outdoor area with large patio area, hot outdoor Dutch Jacuzzi tubs and walkways to pond and gardens for relaxation. Thank you again for taking the time to review, it is great to hear how we can constantly improve and make Dunamoy even better. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. There is ample parking. Our team checks each review posted on the site disputed by our community as not meeting our. Dunamoy would benefit from having experienced staff that know and fully understand the importance of customer focus and brand management. 3hrs sailing. I am very sorry this experience has put you off but hope you will return in the near future and will review the positive aspects of your visit. Myself and my friend had a day spa today and I couldn't recommend this venue enough. The Spa at Dunamoy is proud to be one of the few able to showcase award winning brand Elemis, featuring specially selected treatments from this leading luxury spa and skincare brand. Products smell amazing. We all really enjoyed our treatments and then we retreated to the spa and took advantage of all the facilities. The water temperature stays constant at 43 degrees, perfect to treat respiratory and skin problems as well as motor ability troubles. The treatments were wonderful absolutely pure bliss.total relaxation. The spa itself is just lovely, very relaxing. Respect the privacy of others. Please inform Dunamoy Cottages & Spa in advance of your expected arrival time. Resting on 438 acres of rolling hills and biodynamic farmland that informs the propertys sustainable and, at times, zero-waste, food and beverage program, Heckfield Place is any foodies dream. Here, natural thermal springs have been documented since the Middle Ages, measuring from 25 to 52C. The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. At the base of the cavity is water that stays at a rough temperature of about 36 degrees. The men's weren't as well equippedmaybe a bench would be good for the guys! analace13, Public Relations Manager at The Spa Dunamoy, responded to this review. A Simply perfect Sunday , Ballyclare, Northern Ireland, United Kingdom, I had lunch in the tearoom followed by a facial by Laura. There is a good size pool along with a jacuzzi, steam room and relaxation areas. Calming and Relaxing with views for miles. I have been to lots of different spas but the team were so lovely and friendly really made all the difference. Should the treatment be cancelled within 48 hours we reserve the right to charge full cost of the booking. Stacey and Jimmy have set up a fantastic place, worked their fingers to the bone and it really has paid off. When we were here, we pretty much had the pool, steam room and hot tub to ourselves after our treatment, even although they were fully booked. Many of your comments are incorrect and id like to address them. This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher. My partner also paid for a massage for me which was absolutely wonderful and a proper one at that! One of the treatment rooms at the Bothy by Wildsmith. Our staff have been briefed to no longer recommend them. That includes their rather bizarre menagerie of growing pets too. . The Elemis facial treatments are skin specific and our repeat clients love the ritual our professional therapist provide. Had Escape with friends or book a romantic getaway, either as a day spa customer or a resident in one of our beautiful stone cottages. Collaboration opportunities and storytelling projects, A treasure trove of secrets, events, curiosities and news, straight to your inbox, The Grotta Giusti thermal springs in Monsummano, Hotel Adler Thermal Baths in Bagno Vignoni, Campiglia Marittima: history, cuisine and thermal baths, 5 ways to keep cool in Tuscany this summer, Valdichiana Senese: the land of well-being, Winter in Tuscany: travel ideas from museums to spas, If you could close your eyes and push away the overwork, the traffic, the pollution, the stress it would be a desire for many, especially now that, Medici's Chapels guided experience in Florence, Hiking to discover the medieval ruins of Castle Maus, The Markets of San Quirico d'Orcia and Bagno Vignoni, Basilica of Santa Maria del Fiore,the Duomo, From cities of art to snow-capped summits. Attended the Spa for my very first mini facial. We both got treatments which were fabulous very relaxing. I spent the morning at the spa with my sister and sister in law and we thoroughly enjoyed our experience from start to finish. Visa, Will definitely visit again. St.Patricks Slemish mountain is nearby and we enjoy views of Collin Mount from our cottages. Tripadvisor performs checks on reviews. Unfortunately, on checking out the 2 staff were unaware of this and had to phone Clare to confirm. There are several very popular - and beautiful - outdoor hot springs remaining in . We didn't get our therapists names but they were excellent, the treatments of a very high standard, we were very well treated and truly pampered. This service may contain translations powered by Google. Wondeful experience! isitors can enjoy the invigorating, slightly fizzy, mineral-filled waters which caress the skin and help de-stress. Mountain view The treatments were top notch, good value and there was a lovely welcome from the owner / host. emails, phone numbers or credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (e.g. Open bar, Djs and MC. Staff were so informative and attentive. Monday-Wednesday 9am-6pm These include signature facials, detox rituals and luxurious body massage, plus a well stocked shopping area for the perfect gift. There was no pressure. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted. This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher. This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher. read more. Quite, relaxing location and highly professional staff. We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. The Spa at Dunamoy is proud to be one of the few able to showcase award winning brand Elemis, featuring specially selected treatments from this leading luxury spa and skincare brand. Don't advertise what you don't have then customers won't expect it and won't feel let down. The first establishments were built during the 15th century (even though the therapeutic properties of the waters in this area were already known about in Roman times), and many of these spas are built in Art Nouveau style. . Please dont include personal, political, ethical, or religious commentary. The whole experience was a delight. But in addition to its exceptional culinary offerings, individually designed accommodations welcome guests into chic, home-like spaces, while the amicable staff ensures that you have a memorable experience. Cottages are really cute, TV works and beds are super comfy. Itsunderground labyrinths, adorned by stalactites and stalagmites and spacious caves,recall the Dantesque atmospheres of Hell, Purgatory and Paradise. As I am sure you are aware the pressure of any massage is highly dependent upon personal expectations but our therapist do discuss the pressure during the treatment with the client. We rank these restaurants and attractions by balancing reviews from our members with how close they are to this location. We were shown to our cottage which was called The Honey cottage, nice touches with swans made from towels in the bedroom etc and the cottage had everything you needed for a night stay. The Spa features multiple treatment rooms, including the dual bath/massage suite, a 10m spa pool and solarium/ relaxation area. She then told me it was a work in progress and to give them time as they were not long open. The hairdryer only had one slow setting working. For Booking & Information: Address: 40 Collin Road, Ballyclare, County Antrim, Northern Ireland BT39 9JS. These include signature facials, detox rituals and luxurious body massage, plus a well stocked shopping area for the perfect gift. Gambassi Terme spas opened in 1974 and boast waters that are scientifically proven to be therapeutic and curative for many ailments. But they did not take down their post stating that my husband had never made a booking. We appreciate these things can happen and when we mentioned it on leaving the deputy manager did apologize. Once you step in, you'll be greeted . 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There is ample parking.Whilst overall we enjoyed our outing the spa didn't live up to expectations. Tuscany has many natural hot springs across its territory, from the Lunigiana up north to the Val d'Orcia in the south. So as I said massage good but all in a bit disappointing and therapist needs to keep her attitude in check. Once you descend the spiral staircase, dark hallways instantly shift the mood and help quiet the mind. It transpired that they were short staffed but nobody communicated this to us. The pool was great and my wife Sue enjoyed an hour of treatment in the Spa.All told an excellent break which we would recommend to all. 93% of travellers recommend this experience. We walked past him on way in and as no one else was around at that time he had to know who we were. Through inhalation they act on the respiratory system with anti-inflammatory effects. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. The facility is spotless and has lovely facilities, including a lovely outside hot tub with great views. I will def be back. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details. The staff were extremely accommodating to my mother and and couldn't have done anymore to make our experience a good one. analace13, Guest Relations Manager at The Spa Dunamoy, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. It was absolutely wonderful ! I see from your trip advisor profile that you state, I am always quick to write a bad review? We are however glad you enjoyed the treatments. We were fortunate that because we went early morning we had the facilities fairly much to ourselves for quite a while. It usually runs at a very comfortable 30-32 degrees.. The Spa is situated just outside Ballyclare in the countryside - as I had an evening appointment it was dark & I feel the car park could benefit from a few more lights. Private entrance We did not see nor hear from the owner despite voicing our complaints and saying that we felt they warranted a visit from the owner. Is it cottages only or is the hotel style rooms, 4 self catering cottages We are already planning a return visit in winter time - when hopefully the hot tub will be there.Due to beautiful setting, service, facilities and staff I will be recommending Dunamoy cottages and Spa to friends and family knowing that they will enjoy every second of it just like we did. Holiday Inn Express Antrim - M2, JCT.1, an IHG Hotel, View all hotels near The Spa Dunamoy on Tripadvisor, View all restaurants near The Spa Dunamoy on Tripadvisor, Hotels near War Years Remembered (War Museum), Hotels near Ballyrobert Cottage Garden and Nursery, Hotels near Horsetail Retreat Carp & Tench Lake, Game & Entertainment Centers in Ballyclare, Points of Interest & Landmarks in Ballyclare, Sandbox VR - Hyper Reality Escape Experience, 1-Hour Nashville FlyBoard at Percy Priest Lake (2 People), Public Transport ACTV in Venice - Marco Polo Airport Transfer, Airport Private Transfer: Incheon Airport Seoul Hotel (More member, Less cost). Booking not found. According to regional health protocols advance booking might be necessary to access some wellness centres, while otherscould be temporarily closed. Today Chianciano Terme, thanks to its therapeutic water that is reputed to cleanse the liver, is considered among the finest health resorts in Italy, equipped to host more than 12,000 visitors on a given day. I was going to purchase some products but they were unaware of what products were available or how to order them. Nestled in beautiful rural cou Dunamoy Cottages and Spa | Ballyclare Bagno Vignoni has a 49-metre-long rectangular pool in the town centre, in piazza delle Sorgenti. Lesley Ann was excellent with communication in rebooking and organising time slots through email and very easy to deal with. The thermal waters atBagno Vignoni are known for their special properties and are particularly renowned for their use in treating neuralgic and arthritic conditions, inflammation, rheumatism and respiratory and gynaecological problems. Can I suggest you may want to revisit that ethos and be more objective, as there are so many great things to do and see in N.Ireland.. We note that your other poor review where you award only one star, was to Michael Deanes Restaurant in Belfast who has won 4 AA Rosettes and a Michelin star, which he has held for 13 yrs, ( the longest in Ireland) so this makes us feel a little better..Lastly, our 10 m Spa pool has never been ,freezing since the business opened, our staff check and record the pool metrics 3 times a day, 7 days a week, the pool is controlled by a bespoke commercial management system and has never fell below 29 degrees. My mum and I went to the spa for the first time today for 2 treatments. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. These reviews are the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Here, the Aquae Populoniae gush forth, which touch 36C, rich in sulphur, alkali and earth. All in and all just what we needed before christmas and we will definitely be back.

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