enviando un correo electrnico a Wenn Ci Budgeting We are sorry for the inconvenience. message, please email Call Center (4 years) Se continui a visualizzare message, contactez-nous l'adresse They were ordering from our website but kept receiving the wrong product. Si vous continuez voir ce . Se continui a visualizzare Teleperformance - Job Description | Glassdoor para nos informar sobre o problema. verdade. message, contactez-nous l'adresse Si vous continuez voir ce Additionally, intelligent automation can be used to analyze customer feedback and provide insights into customer preferences and behaviors. Teleperformance Customer Service Representative- Tethered- Within 100 miles of Richmond, VA Richmond, VA Today $28K-$37K Per Year (Glassdoor est.) Lamentamos pelo inconveniente. I always try to make sure my customers feel heard and valued when they call or come into our office. PHILIPPINES, Follow You will take typing and situational tests, and interviews. Si vous continuez voir ce As customer service becomes increasingly digital, Teleperformance CSRs are leveraging data-driven insights and analytics to better understand their customers. Disculpa message, please email Disculpa pour nous faire part du problme. We are the largest interaction expert team in the market: multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the . Trained staff on daily duties and supervised and provided feedback, resulting in improved performance and customer satisfaction. Customer Service Representative-Tech Support-Boca Raton WAH. As a global digital business services company, Teleperformance combines the most advanced solutions with data analytics and disciplined processes to help companies transform and run better. Nous sommes dsols pour la gne occasionne. Analytics All rights reserved. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail para nos informar sobre o problema. For example, if a customer calls in to report an issue with their internet service, you might notice that the customers name is misspelled on their account. Your Communication Preferences Here. Example: Customer service is one of the most important aspects of any business because it directly impacts the reputation of the company. Visit the recruitment hub then you need to go through their recruitment process. Find out what a Teleperformance Customer Service Representative (CSR) does, how to get this job, and what it takes to succeed as a Teleperformance Customer Service Representative (CSR). professional composed when handling diverse customer needs in high-volume call center environments. verdade. While working for the results company my duties, were to answer inbound calls. As a customer service representative, attention to detail is important because it allows you to solve customer issues more efficiently. Assist customers with troubleshooting, billing issues, payments, or activation of services. We deliver the most advanced,digitally-powered business servicesto help the worlds best brandsstreamline their business inmeaningful and sustainable ways. If customers have a positive experience with our company, they are more likely to return and refer us to their friends and family members. para informarnos de que tienes problemas. Please help us protect Glassdoor by verifying that you're a to let us know you're having trouble. om ons te informeren over dit probleem. Business Development Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. to let us know you're having trouble. Wir entschuldigen uns fr die Umstnde. naar para informarnos de que tienes problemas. I consent to receive relevant industry news, analyst reports, white papers, case studies, and product information from Teleperformance (TP). Implemented and maintained controls to ensure effective cost management of the store. Example: I have always been someone who enjoys helping others. A team player with ability to work in fast-paced and constantly evolving Posted 30+ days ago Directly schedule interview . questo messaggio, invia un'email all'indirizzo excuses voor het ongemak. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. AI (5 years) Disculpa I asked them if they could send me a picture of what they ordered and what they received. If you continue to see this enva un correo electrnico a This question helps employers understand how you would approach customer service at their company. para nos informar sobre o problema. Healthcare Customer Service Representative Salaries in the - Indeed Back to salaries Healthcare Customer Service Representative hourly salaries in the United States at Teleperformance Job Title Healthcare Customer Service Representative Location United States Average salary $13.65 per hour 14% Below national average Average $13.65 Low $7.25 High $24.75 To us, job seekers are more than a resume; they are unique individuals working to achieve their . TP's Privacy Policy. . Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie Aydanos a proteger Glassdoor y demustranos que eres una persona real. ein Mensch und keine Maschine sind. pour nous faire part du problme. Having good phone etiquette ensures you can communicate clearly and effectively with customers. Lamentamos Help job seekers learn about the company by being objective and to the point. More. The estimated base pay is $39,041 per year. Please enable Cookies and reload the page. verdade. This question is an opportunity to show the interviewer that you are passionate about customer service and enjoy helping others. para informarnos de que tienes problemas. These include the experience of the CSR, the location of the job, the type of industry the job is in, the size of the company, and the type of job duties the CSR is expected to perform. If you continue to see this Caso continue recebendo esta mensagem, Provided staff with clear direction about their responsibilities and objectives. Manage your communication preferences here. By analyzing customer interactions, CSRs can identify trends in customer behavior and preferences, as well as areas of improvement for the companys services. Teleperformance - Job Description | Glassdoor Teleperformance Overview 46K Reviews 2K Jobs 45K Salaries 4.3K Interviews 7.8K Benefits 207 Photos 27K Diversity Follow + Add a Review Employee Review See All Reviews ( 46295) 4.0 Current Employee Job Description May 15, 2016 - Directv/Att Representative in Columbia, SC Recommend CEO Approval Additionally, you may be required to provide feedback to management on customer service trends and customer feedback. naar Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. Lamentamos pelo inconveniente. verdade. Ci You can hired by passing the Interview , by having a fluent speaking in English . excuses voor het ongemak. TP will never share or sell your information to third parties. By clicking Build Your Own Now, you agree to ourTerms of UseandPrivacy Policy. Oversaw aspects of maintenance, inventory and daily activity management. Teleperformance is a global digital business services company.. With more than 410,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.. We deliver the most advanced, digitally-powered business services to help the world's best brands streamline . I listened to him carefully and asked questions to better understand why he felt this way. This information can then be used to improve customer service processes, create new products or services, and develop strategies for engaging with customers. For us, a great workplace combines a clear purpose and a passion for solving issues. I believe that every single interaction we have with a client should be friendly and helpful so that we leave them feeling satisfied with their experience.. Si vous continuez voir ce Lamentamos TP will never share or sell your information to third parties. scusiamo se questo pu causarti degli inconvenienti. I contacted my manager and we fixed the issue by changing the image on the website.. 81 Teleperformance jobs. las molestias. Reviewed monthly sales and performance reports to support operational planning and strategic decision-making. Teleperformance Customer Service Representative (CSR) Job Description Lamentamos pelo inconveniente. Microsoft Office (5 years) Als u dit bericht blijft zien, stuur dan een e-mail excuses voor het ongemak. What Does a Dollar General Store Manager Do? CSRs must be able to remain calm and professional in stressful situations and must be able to handle customer complaints in a polite and professional manner. to let us know you're having trouble. Teleperformance Customer Service Representative Port Saint Lucie, FL Easy Apply 30d+ $16.00 Per Hour (Employer est.) los inconvenientes que esto te pueda causar. per informarci del problema. Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism. Disculpa Aydanos a proteger Glassdoor y demustranos que eres una persona real. an. Strategic Planning. Coordinated merchandising by planning floor layouts and displays, guiding resets and directing sales signage placement. See As a customer service representative, you may have many tasks to complete in a short period of time. Consulted with customers to determine best methods to resolve service and billing issues. to let us know you're having trouble. los inconvenientes que esto te pueda causar. Boca Raton, FL 5d. Escalated customer concerns, store issues and inventory requirements to supervisors. While working for the results company my duties, were to answer inbound calls. naar envie um e-mail para Another quality I find important is patience. las molestias. an. Si continas recibiendo este mensaje, infrmanos del problema Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications. Si continas recibiendo este mensaje, infrmanos del problema Teleperformance also requires that all CSRs pass a background check and drug test prior to being hired. Please help us protect Glassdoor by verifying that you're a Manage your communication preferences here. XXXXXXXXX I consent to receive relevant industry news, analyst reports, white papers, case studies, and product information from Teleperformance (TP). real person. real person. I understand that every customer has a unique situation, so I try my best to listen carefully to their concerns and respond with care. Many factors go into creating a strong resume. $16.00 Per Hour (Employer est.) Please enable Cookies and reload the page. Teleperformance Customer Service Representative (CC) Richmond, VA Easy Apply 30d+ . Teleperformance CSRs typically work in a call center environment, which can be noisy and fast-paced. I so much value the time I spent at Teleperformance. He ended up being satisfied with our conversation and even said he would shop with us again.. pour nous faire part du problme. scusiamo se questo pu causarti degli inconvenienti. This question is an opportunity to show your interviewer that you understand the importance of customer service and how it can impact a companys success. Grow your career with Teleperformance, one of the 25 Best Workplaces in the World! When answering this question, it can be helpful to think of a specific time when you went above and beyond for a customer or helped someone solve their problem in a unique way. per informarci del problema. AddThis Utility Frame - Teleperformance Careers Product Knowledge: Customer service representatives should have a thorough understanding of the products and services their company offers. Si continas recibiendo este mensaje, infrmanos del problema Teleperformance Healthcare customer service representative Jobs Wenn Als u dit bericht blijft zien, stuur dan een e-mail This helps build trust and loyalty with customers, which is essential for long-term success. I am able to remain calm when working with upset customers.. Of course, there's always highs and lows of emotions - enjoying the good times and surviving the difficult times. We're committed to being your source for expert career guidance. los inconvenientes que esto te pueda causar. Learn about salary, employee reviews, interviews, benefits, and work-life balance Si continas viendo este mensaje, Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. A Teleperformance Customer Service Representative (CSR) typically has a wide range of responsibilities, which can include: The salary for a Customer Service Representative (CSR) at Teleperformance is determined by a variety of factors. Se continui a visualizzare Working at Teleperformance | Glassdoor enviando un correo electrnico a AddThis Utility Frame. Please help us protect Glassdoor by verifying that you're a Teleperformance is a global customer experience management company that provides customer service, technical support, and sales solutions to businesses around the world. Lamentamos pelo inconveniente. Such as, assisting customers using active listening and helpful probing questions to supply customer needs . Example: I believe that every customer deserves excellent service no matter what. Ci las molestias. om ons te informeren over dit probleem. Learn more about this opportunity and how you can take part of our journey! Job Description. los inconvenientes que esto te pueda causar. Additionally, CSRs must be able to work flexible hours, including evenings, weekends, and holidays. Use examples from your previous experience or explain why providing excellent customer service is important for the overall success of the organization. With access to customer profiles, CSRs can tailor conversations to each individuals needs and interests. . Communication skills (4 years) Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de message, please email $28K-$35K Per Year (Glassdoor est.) Teleperformance Employee Reviews for Patient Advocate - Indeed questo messaggio, invia un'email all'indirizzo VOC helps Teleperformance CSRs better understand their customers, anticipate their needs, and provide more personalized experiences. an. enva un correo electrnico a This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. 16 IT Assistant Skills for Your Career and Resume, Provide excellent customer service to customers via phone, email, and chat, Respond to customer inquiries in a timely manner, providing accurate information and solutions, Follow up with customers to ensure their satisfaction with the resolution of their issue, Utilize problem-solving skills to resolve customer issues quickly and efficiently, Maintain a positive attitude while interacting with customers, Document all customer interactions accurately and completely, Monitor customer feedback and provide suggestions for improvement, Adhere to company policies and procedures when handling customer inquiries, Identify opportunities to cross-sell products and services, Remain current on product knowledge and industry trends, Participate in team meetings and training sessions as required. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. message, please email enva un correo electrnico a Als u dit bericht blijft zien, stuur dan een e-mail Us. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie real person. Customer Service Representative Teleperformance WFH, Customer Service Representative Teleperformance Wfh. Ci If you continue to see this pour nous faire part du problme. Teleperformance: Pre-License Insurance Agent | WayUp For us, a great workplace combines a clear purpose and a passion for solving issues. pour nous faire part du problme. Si continas viendo este mensaje, By leveraging AI-powered chatbots, customers can get quick responses to their queries without having to wait on hold or speak with a live agent. Please help us protect Glassdoor by verifying that you're a You should be able to listen to customers and understand their needs. message, contactez-nous l'adresse We're sorry. Nous sommes dsols pour la gne occasionne. Careers and Opportunities | Teleperformance in Singapore Teleperformance Singapore Welcome to Singapore Contact us About Awards News Careers Clear Filter Country (All) Locations Category Language Only Work-from-home Back to Career Homepage Customer Service and Sales Associate [I. 131 Teleperformance jobs. Supervised cashiers in processing credit, debit, and cash payments to streamline sales. We also offer a range of specialized services such as Collections, Translation and Localization, Visa and Consular Services, and Recruitment Services. Teleperformance Customer Service Representative Columbia, SC 23d $17.00 Per Hour (Employer est.) 1. para informarnos de que tienes problemas. per informarci del problema. Wir entschuldigen uns fr die Umstnde. an. Si continas viendo este mensaje, Cost Management Please enable Cookies and reload the page. excuses voor het ongemak. om ons te informeren over dit probleem. Teleperformance Jobs and Careers | Indeed.com If you continue to see this excuses voor het ongemak. We're looking a Tech Support - Work at Home without - Teleperformance Aydanos a proteger Glassdoor y demustranos que eres una persona real. You will also be responsible for maintaining customer records and ensuring customer satisfaction. We provide a comprehensive, AI-powered service portfolio from front-office customer care to back-office functions, including Trust and Safety Services that help defend both online users and brand reputation. Experience. Teleperformance is the easiest job anyone could get. They must be able to multitask and handle customer inquiries quickly and efficiently. para nos informar sobre o problema. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de enva un correo electrnico a Caso continue recebendo esta mensagem, naar Skip Branding. This question is a great way for the interviewer to learn more about your personality and how you view this role. Try another one. Our impacts are far-reaching, spanning over 62 countries and interacting with over 38% of the world's population. Teleperformance Jobs & Careers - 51 Open Positions | Glassdoor Example: I think one of the most important qualities for a Customer Service Representative is empathy. Supporting Client specific high-speed internet services, delivering an exceptional customer experience. naar What is Teleperformance | Teleperformance Si vous continuez voir ce Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de Si continas recibiendo este mensaje, infrmanos del problema At Teleperformance, good is never good enough. Voice of the Customer (VOC) is an emerging trend in customer service that focuses on understanding and responding to customers needs. Documented conversations with customers to track requests, problems and solutions. Teleperformance 3.5 North Lauderdale, FL 33068 Estimated $28.9K - $36.5K a year Customer Service Representative Teleperformance 3.5 Columbia, SC 29210 Broad Marley $17 an hour Customer Service Representative-Tech Support-Boca Raton WAH Teleperformance 3.5 Boca Raton, FL 33431 Estimated $24.6K - $31.1K a year In my previous role as a telemarketer, I had a customer who called in because he wasnt happy with his purchase. Customer Service Representative Teleperformance Wfh x. Teleperformance is committed to respect and protect the privacy and Personal Data of every individual, including its employees, suppliers, customers, business partners, Clients and their respective end customers. Process Improvement Lamentamos Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. . . Promoted specific lines and products under the guidance of upper management and corporate. Customer Service Representative - B&M - McAllen, Texas Job in McAllen Caso continue recebendo esta mensagem, Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members. Customer service involves providing quality service to customers and resolving their issues. CSRs are expected to handle a high volume of calls and provide excellent customer service. Industry: Telecommunications Services. envie um e-mail para But there is no result for your current search. envie um e-mail para Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. message, contactez-nous l'adresse You sit down your whole 8 hour shift, you get two paid 15 minute breaks , over time is offered, there are opportunities for advancement and the pay is descent . Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. To be hired as a Customer Service Representative (CSR) at Teleperformance, applicants must have a high school diploma or equivalent. You can learn more about your companys products and services by reading product manuals, attending training sessions and asking your manager for more information. para nos informar sobre o problema. (209)315-5371. Aydanos a proteger Glassdoor y demustranos que eres una persona real. Nous sommes dsols pour la gne occasionne. Responsibilities: Provide front-line, first-level, technical assistance for consumers. Teleperformance 3.5 Remote in Toronto, ON $40,000 a year Full-time Monday to Friday Technologically capable and able to quickly learn sales tools and processes. Se continui a visualizzare scusiamo se questo pu causarti degli inconvenienti. Teleperformance. enva un correo electrnico a *The names and logos of the companies referred to in this page are all trademarks of their respective holders. Digital Account Strategist - Wave 3 Teleperformance Canada 3.5 Toronto, ON $56,000 a year Implemented company procedures and plans. Als u dit bericht blijft zien, stuur dan een e-mail om ons te informeren over dit probleem. ein Mensch und keine Maschine sind. Job Description: Successful candidates will be responsible for handling service support calls, as well as promote and cross-sell value-added services to various customers. Phone Etiquette: Phone etiquette is the ability to communicate effectively over the phone. How does someone get hired at Teleperformance? What are the - Indeed We are sorry for the inconvenience. Teleperformance Interview Questions (2023) | Glassdoor

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