Depending on where you live, we have made some changes to how you can return an item: In England - from Monday 19 July, item(s) can be returned to any Argos store, in-line with our returns policy.. Some products are excluded from the Guarantee and are clearly marked by a next to the product name. Nectar partners occasionally change. This offer does not include Argos eBay stores. 12.6 To use your Habitat.co.uk eGift Card online, input the card number and PIN at the payment stage of your order. Registered in England and Wales. Following this, we will send to you an order acknowledgement email detailing the products you have ordered. 2.5 We do not file details of your order for you to subsequently access direct on this website, and therefore, please print out these terms and conditions and the order acknowledgement for your own records. 9.14 GBP Gift Cards or eGift Cards cannot be redeemed in ROI. 2) Sainsburys Supermarkets Limited, Registered office: 33 Holborn, London, EC1N 2HT, registered number: 03261722 (England and Wales). In line with our returns policy, please ensure items are unused and in their original packaging with tags still attached alongside your proof of purchase, such as your store receipt, delivery note or . 7.3 Subject to Section 7.1 above, other than as expressly provided in these terms and conditions with respect to specific products and except for the exclusive remedies set out at Section 5 above, any indemnities, warranties, terms and conditions (whether express or implied) are hereby excluded to the fullest extent permitted under applicable law. The #1 subreddit for Brits and non-Brits to ask questions about life and culture in the United Kingdom. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Any had issues returning anything to Argos recently? This means that you can return your purchase to Argos within 30 days of receiving it, as long as its unused and in the same condition as when you bought it. Failing to do so may result in additional shipping costs. 8.3 Argos shall be under no liability for any delay or failure to deliver products or otherwise perform any obligation as specified in these terms and conditions if the same is wholly or partly caused whether directly or indirectly by circumstances beyond its reasonable control. If you've checked the Product Support Site, but do need to return an item within it's warranty, you can take it to any Argos store or Argos store within a Sainsbury's supermarket, including orders which were home delivered (unless it's a large item). Returns & Refunds | Tu clothing - Sainsbury's The Argos website itself says that they "suggest" customers contact the manufacturers initially, but if goods are faulty, they will repair or replace faulty goods if returned within 6 months from purchase and as long as a receipt is shown as proof of purchase and I did show them my receipt. Can you return an online purchase to the store? Items such as food, body jewelry, and underwear wont be accepted as a return unless they were damaged on arrival. 12.11 EURO Habitat.co.uk eGift Card cannot be redeemed in UK. If you have collected from an Argos store you can return to any Argos store. Where you are not present to accept delivery of the products (larger and higher priced items excluded as someone must be at home to accept delivery) , our delivery driver will take a photograph of the place where the products were left. Where you decide to use the products in the course of a business, we exclude (to the fullest extend permitted by law) those warranties and conditions relating to fitness for a particular purpose. Email sign up. Nectar rewards are also subject to Argos' own Terms and Conditions. 12.9 Habitat.co.uk eGift Cards cannot be used for the purchase of other gift cards or vouchers. All rights reserved. 11.19.1 You can spend your Nectar points at Habitat stores, Habitat.co.uk and on Habitat products in-store at Argos, in 500 points/2.50 increments. Per this policy, any items purchased between October 12th and December 25th have until January 24th for the items to be returned. Other Gift Cards or eGift Cards will be issued detailing a balance. [deleted] For all refunds, the refund will go straight to the original payment method. CDs and DVDs are sometimes ineligible for return. 11.2 The Nectar scheme is not available at Irish Argos stores or at Argos.ie. The quickest way to return an item is through one of our stores where we can accept most items, other than large items, even if they were originally delivered to your home. Habitat returns guide | Habitat Have you purchased an item from Argos and opened it, only to find it isnt what you wanted? prior to the goods being dispatched or in store prior to or at the time of the collection of the goods). Privacy Policy. In the case that an item or its packaging is handled excessively and needs to be replaced, Argos returns the right to reduce the amount of money you are refunded. In its original packaging (with the tags) Its the worst vacuum ever, nearly 200 quid and I wont ever use it, the head constantly clogs and it refuses to hoover 3 out of my 5 mats in the house as the red light comes on. 11.19.2 Present your Nectar card or Nectar App at a staffed till to spend your Nectar points (subject to system availability). Since then, Lindsey has worked in the retail and consumer service industry as a manager, advisor, and marketer. Whenever holidays roll around, Argos offers an extended return policy to provide you and your loved ones a little extra time to receive the gift and decide if it is wanted. . Delivery & collection. Help & FAQs - COVID-19: Can I still return an item? - Argos If we are unable to contact you we will treat the order as cancelled. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. If the item in question is faulty, you wont need the original packaging or any tags youll just need to have your proof of purchase. In the unlikely event that you receive faulty or damaged goods, please refer to our Returns and refunds section. It is also possible to provide your credit card used, bank statement, or email address used to make the order. Any such changes will take effect when posted on the website (see date at the top) and it is your responsibility to read the terms and conditions on each occasion you use this website and your continued use of the website shall signify your acceptance to be bound by the latest terms and conditions. If you return your item(s) back to an Argos store, we can trigger a refund immediately. This applies if the item youve purchased is broken, damaged, unusable or if it doesnt match its advertised description. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. Argos is one of the UKs largest retailers, and offers a 30 day returns policy on most items. Argos requires all returns to be taken with . Minimise stress in the aftermath starting Christmas with our rundown von the Argos item policy. 11.12 Only one Nectar card may be used per transaction. If you wish to obtain specific details of your previous orders please Contact Us. 4.6 All prices are shown in s sterling and include VAT (where applicable) at the applicable current rates but exclude delivery charges, unless expressly stated otherwise (see Home delivery information for further details including Express delivery charges). How you purchased the item will largely determine which return methods are available. You can get all the help you need by visiting our Support Site, Privacy hub|Privacy policy|Cookies policy|List of cookies|Cookie preferences|Terms & conditions. 11.18.2 To redeem Nectar points online youll need to link your Argos and Nectar accounts please visit https://www.argos.co.uk/nectar Copyright 2023 Consumer Advisory. Touch device users, explore by touch or with swipe gestures. PayPal refunds can take up to 30 days. No. Promoter: Argos Limited: 489-499 Avebury Boulevard, Milton Keynes, MK9 2NW. If you choose to cancel and have already paid for the goods you will receive a full refund. If you have a large item to return, please Scroll down to start a Live Chat, or head to our contact us page. For FastTrack and Tu clothing orders, completion of the contract between you and us will take place when the products ordered have been collected from the store. All Rights Reserved. Your receipt is the easiest form, but Argos will accept other forms of proof. Argos faulty goods after 30 days? Digital Spy Castelan Limited is authorised and regulated by the Financial Conduct Authority - registration number 572287. This happened to me with their smart tv which I realised was too small after Id got it out of its packaging and turned it on, I was told yes you can exchange it by returning it to the store via online chat, as they didnt tell me the full returns policy, the guy in store gladly told me, its not in a resalable condition because I simple turned it on, so yes people make sure you read the returns policy as youll be stuck with a tv that you will end up probably not getting back the money you paid for it! If you return your item(s) by home collection or post, please allow up to two weeks for postage time - as soon as we have it we'll start the refund. 9.8 To use your Gift Card online, input the card number and PIN at the payment stage of your order. If you paid by cash or gift card you'll be refunded in store using the original payment method. The means of doing so are the same as above:. Total regarding Argos, with links go Argos.co.uk, store locator, the press company and all Argos' social media channels. This means that youll generally receive your refund within two weeks of making your return. If it was in the 30 days there would be no problem as Argos offer full refund. Subject to these terms and conditions you are authorised to view and download our website for your personal use only. Argos Return Opened Item Heres What You Should Know. Not to mention, knowing the regular return policy will help you out whenever you return items outside the holiday season. Refunds will be given back using the original payment method. Almost every year, the holiday window is extended until the 25th of December and can be returned until January 24th. Can I return my item if there's something wrong with it? - Argos In Scotland - from Monday 26 April, item(s) can be returned to any Argos store, in-line . All Rights Reserved. 11.1 You can collect 1 Nectar point per 1 on qualifying spend at Argos stores, Argos in Sainsburys and at Argos.co.uk in the UK. The Habitat.co.uk eGift Card cannot currently be used in Habitat stores, or for Habitat branded product or any other product within Sainsburys stores or online at Sainsburys.co.uk. We will not supply or deliver to shipping agents or to agents who sell our goods to third parties. So disappointed the laptop technically doesnt have any faults, although it has crashed (BSOD) twice more since the last crash and is still lagging horribly, but when the store manager asked me to show her its faulty I couldnt because when youre not doing anything on the laptop it obviously wont lag and have any problems. Your Nectar points can be spent in 500 points/2.50 increments, unless your purchase is under the 500 maximum points spend limit, when the Nectar points in your account can be used to cover the entire purchase price. If the item or packaging has been handled excessively, we reserve the right to reduce the amount we refund you. 3.4 Goods will not be supplied for the purposes of re-sale, and are only supplied for your own use as a consumer. A postage label will then be generated so that you can send your order back to Argos for a refund. If you paid by cash or gift card you'll be refunded in store using the original payment method. In performing these checks personal information provided by you may be disclosed to a registered Credit Reference Agency which may keep a record of that information. In the event you have any concerns regarding your Password Details or become aware of any misuse then you must inform us immediately (see Contact Us for more information and full contact details). If you have more that 3 Gift Cards or eGift Cards and would like to use them in a single transaction you may do this in-store. However, if it has been more than six months since you purchased the item, the retailer has the right to ask you to prove that the item was faulty when you purchased it. If your order was delivered via our home delivery service, you can still return your items through our collection service. Lindsey graduated with an MBA in 2009. If belongings go wrong, real who address reacts a little half-heartedly, it's always useful to know where you stand with returns policies. We offer a 30-day returns guarantee on most items, (we're nice like that). Argos Return Opened Item - Here's What You Should Know Find out see about Argos and its products here. 4.2 To ensure that your credit, debit, charge card or PayPal account is not being used without your consent, we will validate name, address and other personal information supplied by you during the order process against appropriate third party databases. Registered Office: Swan Court, 11 Worple Road, Wimbledon, London SW19 4JS. Terms & Conditions | Go Argos Items such as DVDs, CDs, and music software must be unopened and sealed to qualify for a return. Company No. Argos has multiple ways that you can return your items. It will also need to be in its original packaging, with all tags still attached. If you had it delivered, or if it's a large item, we can collect it for free and refund your original delivery charge. Up until 27th January 2023 Argos Furniture Care was provided by Novus Underwriting Limited on behalf of Helvetia Schweizerische Versicherungsgesellschaft in Liechtenstein AG and administered by Castelan Limited. The item is not fit for purpose in my opinion, but Im out of the 30 day period and got rid of the box so Im kicking myself , I bought a smart phone, took it home, opened it, hated the way it looked, took it back but they wont accept it. If this is not detailed, please use the online balance and expiry date checker in the My Account section of the Argos.co.uk website. Are you entitled to a refund when the item you've bought is faulty 10.1 Argos Monthly Care, Breakdown Care, Jewellery & Watch Care and Replacement Care are provided by Domestic & General Insurance PLC. This is to avoid customers returning items that have since stopped working due to general wear and tear. Aftersales & returns. 11.20 Your Nectar balance will be updated immediately. DVDs, music software, or CDs must be sealed in their original packaging to qualify for a return. 1. If this is not detailed, please use the online balance and expiry date checker in the My Account section of the website. However, you will need to have your proof of purchase, such as a receipt or email confirmation of your order. For stress-free returns, you have up to 30 days to return an item. Argos is a UK-based retailer that offers a wide variety of things for sale. To go back to Argos to get it repaired, refunded or replaced (if you have the insurance) you will need your receipt or else they can't do anything. Does Argos have an extended Holiday return season? Here, you can access frequently asked questions about your product, video guides, set-up advice, download manuals, contact support centres, and much more. Company No. In relation to business users, we do not accept liability for the fitness of goods for business purposes, nor do we accept liability for loss of use of the item nor any loss over and above the cost of the item in the event of a claim for breach of warranty or condition. 11.27 Read our privacy policy here. All return items must also have the original tags and be unused with all parts attached. Privacy hub|Privacy policy|Cookies policy|List of cookies|Cookie preferences|Terms & conditions. However, youll need to have the original packaging, and any tags will need to be attached. 4.5 Title to any products you order on this website shall pass to you on delivery of the products provided that you have placed your order in accordance with these terms and conditions, we have processed your order, and received payment in full for the products. All Rights Reserved. You can either head to your nearest Argos store, or you can return it via post. Just follow the link above or use our app to get started. The return window is the only difference between the Christmas return policy and the regular return policy. Large items are items that require two or more people to handle the delivery. If you are not happy with the replacement or substitute you can return it in accordance with our 30-day money back guarantee. 9.2 Gift Cards can be purchased within other retailers authorised to sell Argos Gift Cards, these Gift Cards would adhere to the same terms and conditions as detailed below. Any item that is not in its original packaging will not be granted a return. 9.11 If you do not spend the entire balance of a cardboard Gift Card in-store, your remaining balance will be issued to a new Gift Card, and the old card will have no further monetary value. 4.3 a) Online price errors. 12.1 Habitat.co.uk eGift Cards are not currently available to purchase in Habitat or Argos stores or online at argos.co.uk or habitat.co.uk. Sainsburys Argos is a trading name of both: 11.16 We reserve the right to withdraw Nectar points where not issued in accordance with these terms and conditions, or in error and/or where we suspect fraud. If you bought it online you have 14 days to return it even if it's not faulty. If youre returning an item to Argos, you might be wondering how long you should expect to wait to receive your refund. In its original packaging (with the tags if applicable), With any free items that came with the product, With any security seals unbroken and intact. Youll need to send back any freebies, special offer/ discounted products you got in conjunction with the original item. When you return an item to Argos, youre entitled to a refund of the purchase price. Any items purchased within the holiday season, usually between October and December, have until the middle or end of January to return the products. We stopped using it and even the kids notice the metal smell coming from the unit. We're not able to track progress of the refund once it's been put through, but don't worry, you'll receive confirmation when it's processed! The staff at Argos will be happy to help you process your return, and will give you a refund or exchange depending on what youre returning. Returning faulty phone - help please Digital Spy You can spend from 500 (2.50) to 100,000 (500) Nectar points in one transaction. In addition, you will find other useful information within Customer services. Ordinarily, the Argos returns policy is reasonably straightforward. The goods are provided as compliant with technical, safety, labelling and other legal requirements in the place where they are sold. The following terms and conditions apply to any Habitat.co.uk eGift Cards issued via an authorised retailer, loyalty, reward or benefits programme. 11.18.3 Any remaining balance will need to be paid in full. Currys returns policy: Rid yourself of unwanted, faulty or incorrect Once youve used your Nectar points to pay, it is not possible to convert them back into Nectar points. c) a person who is a permitted successor or assignee under Section 8.8 above of the rights or benefits of these terms and conditions may enforce such rights or benefits. This means that you can return your purchase to Argos within 30 days of receiving it, as long as it's unused and in the same condition as when you bought it. Return to an Argos storeReturn to an Argos store in Sainsburys, Collection from Sainsburys collection point, Return to an Argos storeReturn to an Argos store in SainsburysReturn to Sainsburys collection point, Return to an Argos storeReturn to an Argos store in SainsburysReturn by postArrange return via Live Chat, Return to an Argos storeReturn to an Argos store in SainsburysReturn by post. If you have any questions regarding the Argos website, please see the Customer services section for more information and full contact details. If youve changed your mind about a purchase, or if the item doesnt fit, you can return it to Argos for a refund. 11.25 Nectar cards remain the property of Nectar 360 Limited and must be returned on request. How To Charge Your Electric Car At Home With No Driveway, How To Permanently Get Rid Of Weeds From Your Driveway, need to have the original packaging to hand. 2 weeks in I got my first BSOD, and keep in mind this is a fresh new laptop straight out the box. We cannot deliver to BFPO addresses, or the Republic of Ireland. Small items are items that were dropped off with only one person. Yes. There are multiple ways to show proof of purchase. 3.2 Delivery charges and estimated timescales are specified in the Home delivery information section and also when you place an order. The classifications are 12, 15, and 18. Argos Limited 2023. Please note, collection points at Sainsburys supermarkets are unable to accept any returns, and no stores can accept returns of large items at this time. 8.10 These terms and conditions including the documents or other sources referred to in these terms and conditions supersede all prior representations understandings and agreements between you and Argos relating to the use of this website (including the order of products) and sets forth the entire agreement and understanding between you and Argos for your use of this website. Please could you assist me on this matter.We still have the box . This also applies to online orders you can simply take the item into any store, along with proof of purchase, to receive a refund or make an exchange. Easiest option is (assuming. Orders are subject to availability and at the discretion of the store. 2.3 Acceptance of your order and the completion of the contract between you and us will take place on despatch to you of the products ordered unless your order is placed in breach of these terms and conditions and/or we have notified you that we do not accept your order or you have cancelled it (please refer to Returns and refunds). argos.co.uk Returns Help Welcome to Argos Product Support Find support for your product Other ways to get help Popular searched products VAX BLADE PRO 32V CORDLESS STICK HITACHI 50INCH SMART 4K UHD TV WITH HDR Bush VCS35B15KD Bagless Cylinder Vacuum Cleaner PlayStation 5 Console Nintendo Switch Console - Neon with improved battery Alternatively, if youre returning the item by post, your refund will be processed within 14 days of Argos receiving the returned product. How to get a refund on almost anything - Good Housekeeping Just like with regular returns, items returned under the Christmas policy can be returned or exchanged for something else, as long as it is in their original packaging and in a resalable condition. Can I return an item to Argos after 30 days? You must show valid proof of purchase to receive a return and process a refund. This Argos Gift Card or eGift Card can be redeemed as outlined in clause 9.5. You can pay any remaining balance with a credit/debit card (including Argos Card, but not Argos for Business card or Argos Gift Cards). Very important to keep your receipt with. Youll need proof of purchase, which could be a physical receipt or an email confirmation of your purchase. You can spend from 500 (2.50) to 100,000 (500) Nectar points in one transaction. If youre returning an item in store, youll be able to receive a refund immediately. 4.7 **The price of products can be changed more than once. We often link to other websites, but we can't be responsible for their content. Argos shall be under no liability for any delay or failure to deliver the products within estimated timescales. We might ask for the product serial number or similar, to check the item was supplied by us. Any remaining balance will need to be paid in full. Proof of purchase can be a kiosk receipt, confirmation email, e-receipt, or your order number. They offer a great online retail structure that allows you to place your order and receive quick home delivery. Still, you will want to double-check the exact dates every year. We may experience problems with the supply of certain products and may therefore supply a substitute of the same or better quality at the same price. Hello l am a deaf lady l need to know l bought the new digital micoware r hobb rhmd712 l open ot but could not get it out the box all torn now can l still bring it back for another one, Hi , I bought an air fryer Vortx 9L dual basket from argos and has been delivered home. The original receipt or another proof of purchase is required too. Excludes Ireland, phone and live chat orders. 9.12 To check your balance and confirm the expiry date please sign into your account at argos.co.uk and use the balance checker provided. For the first 6 months, Argos have to prove that the fitbit is NOT faulty. If you don't have a printer at home, you can print your label at a ParcelShop with a Print In Parcelshop device. All other items not eligible for return will be clearly marked. The mood of the person helping me immediately. 11.3 To collect Nectar points on online orders at Argos.co.uk youll need to link your Argos and Nectar accounts to find out how, please visit www.argos.co.uk/nectar

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