I had one series recording that was scheduled to start at 6:00 am this morning. Both the assistants who I contacted seemed to be reading from a script. There is no one else around to manually erase them. It works ok a good part of the time but I believe errors and glitches appear too often in its operation. An "Xfinity Support" graphic replaces the "To:" line. I went intoMenu , then Broadcasting, Expert settings then TVkey Interface , then Guide. Then choose Game DVR and enter your preferred keyboard shortcuts. Type your message in the text area near the bottom of the window Press Enter to send it. Several of the recordings gave me an error, some won't start, while some played ok. Live streaming works ok both ways. To change that, you just need to restart Game DVR task, and you should be able to record again. Recordings Disappear | Xfinity Community Forum You will then see the screen flash twice, which means the game is recognized. If you are having troubles fixing an error, your system may be partially broken. Because this action fixed an earlier scheduled recording I rescheduled all my series including this one earlier this morning hoping it would proactively stop the missed recordings. When three white dots appear on the screen, unplug the receiver/DVR again. I do wish Samsung would get this right. This is the correct channel to use. Another annoyance is the way the fast forward works, or rather doesn't. Optimum.net is compatible with a wide range of browsers. Error messages like that are frequently caused by internet connection issues. What's happening? Below, you will find a list of several known issues with Game DVR and some solutions we found: Users wont see the Game bar in PC games in full-screen mode. I had the same issues. What's annoying is I have a cheap 32 Samsung TV which works perfect. Do not ask or give PII. SO FAR this fix has worked, it immediately then showed new scheduled recordings i tried to recordin "Recording and Scedule Manager", the 5 min notification of a recording dueis nowback and it has successfully recorded everything i have in scheduled recordings for at leastso far 1 week ( around 30 recordings ). Use the power cord to connect Optimum Stream to a wall outlet. Black screen when trying to view recorded programs on DVR Recently, for no reason as she has not at all edited any of her recordings, shows are recording anywhere from 4-8 minutes late, and stop recording on time or a minute late. Right now, the challenge to Spectrum is getting Cloud DVR to hold onto its reliability over extended periods of time, And for many customers with Cloud DVR service, that has not happened yet. The Cloud DVR is really annoying at times. Monday, December 27th, 2021 3:00 PM Closed Can't play recorded programs I'm unable to play recorded programs, either through my DVR or through the Xfinity streaming app. Hi there! I am having some of the same problems again. I felt as if I was the only person who had this trouble and now I see that I am not alone. Confirm your recording settings by pressing the Menu button on your remote. I have a Roku device that I primarily use, Android Phone/Tablet devices and Windows 10 PC / Firefox. (Of course this still doesn't explain why the scheduled recording for Williams disappeared to begin with.). in, It as know issue with all Samsung TVs since the ks series. Can you tell me if they are working on my CDVR? .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home, I'm in the seacoast NH area, and this does seem linked to stations no longer appearing under the Guide as 'Free to Me', even though they are part of my cable package., -----------------------------------------------------------------------------------------, My DVR is refusing to record some shows and I'm unable to determine why. !, There are no other shows scheduled at the same time, so its not a conflict issue. Didn't record, disappeared from Scheduled Recordings, and when I tried to set a new series recording for it no red dot appeared, nor did the show reappear in scheduled recordings. Using the arrow buttons on the remote select 'Saved'. Connect your DVR / NVR to a router with an Ethernet cable. See to it that the Record game clips and screenshots using Game DVR setting is turned on. None of the devices show the recording that disappeared or were scheduled to record but appear to have not recorded. Also, check your Game DVR settings by selecting Settings in the Xbox App and clicking Game DVR. Guiding you with how-to advice, news and tips to upgrade your tech life. Fix issues with your U-verse TV recordings - AT&T I then came out ofthe Menu, and as a test went into the TV Guide to bring up all programmes, set a scheduled Recording for a programme that was due to start in about 10 mins time, and at 5 mins before the programme was due the 5 minnotification now appeared and it subsequentlyrecorded the timed programme. Time-saving software and hardware expertise that helps 200M users yearly. Can someone please help me with this?? Unlike the boxes, cloud DVR is extreamlly depdent on reliable Internet signals and equipment. Select "Xfinity Support" from that list. Moms give us everything. On the guide it speared the program was recording but at 3:10 it was not showing up in the recording list. I had a similar issue happen with Brian Williams at about the same time. . Sign in to your Spectrum account for the easiest way to view and pay your bill, watch TV, manage your account and more. Samsung know all about this issue but will not admit to it. All of the three remote Receivers are served by coax from the gateway box. The occasional Recording Unavailable Were sorry were unable to play your selection. From here you can cancel the recording, or change the settings (which is what we want to do). Not associated with Microsoft. Report to your retailers as a fault immediately. Were mainly talking about older games here, because new titles are all compatible with this feature. Trouble Viewing a DVR Recording. I've called them 7 times and they are useless! A customer should not have react to problems / issues and apply fixes to keep a system usable for them. Reference Code:RCD-1007. I have over 45% space available on the DVR. We will be looking out for message! 11:06 AM (Although I note that the red dot WAS showing on the X1 app on pc and phone.) Optimum TV Entertainment Experience | TV, High-Speed Internet & More If so let us know. We can't get your messages right now. We will debit Follow the on-screen instructions to complete set up with your remote. Copyright 1995-2023 All Rights Reserved. In the list of running processes, select the Broadcast DVR server (bcastdvr.exe) process (if its still there), and then select End task. Please let us know if the problem returns. Make sure you enter something in the Title area for your new post. Plug in the receiver and DVR. {{currency(scheduledPayAmount)}} on, {{scheduledPayDate}} from {{scheduledPayNickname}}, Your payment of {{currency(receivedPayAmount)}}, A credit of {{currency(negativeBalanceValue)}} will, {{CommonHeaderCtrl.currentLoggedInUser.inbox.messageCount}}, {{CommonHeaderCtrl.currentLoggedInUser.phone.count}}. In the search box on the Windows taskbar, enter Task manager, and then select that desktop app. I canceled a series recording and then reinstated it, but it still has not recorded anything this evening. My recording scheduled for 6:00pm started as scheduled. It also happens when I am not watching On Demand, but it seems that it will always happen if I am watching On Demand while something is supposed to be recording. TV remote working, but not pausing or rewinding. : r/Spectrum - Reddit I am experiencing the same issues on all devices.In an effort to do some problem analysis I used my android phone to try to play the recordings and had a similar error message Recording UnavailableWere sorry were unable to play your selection. You can select these functions and they will show in the scheduler however no notifications are received or recordings started. Have you tried logging out of the app and rebooting the equipment to see if the issue still occurs? Recording may sometimes work only once or twice. 10:47 PM Press DVR on your remote to access the Recorded List. Recordings are not showing up until several hours after being recorded. In contrast cable box DVR, Internet, and Phone service have an excellent reliability record from Spectrum. Please let us know if you continue to get those errors. Most of my recordings are pixelated and not worth watching. Yes, still having the issue. , Multiple times I've done a Restart/System Refresh/actually unplugging the DVR box, I have the series "Felger and Mazz" on nbc sports Boston on schedule and it has been recording it fine, but looking at the episode scheduled for tomorrow (1/4) it is not listed on the 'to be recorded' list. Copyright Windows Report 2023. Also, feel free to provide other solutions if you happen to find any. Its not even worth it to watch a recorded show because you miss so much. 09-11-2018 When I tried to watch my recording, rec'd msg that it was no longer accessible because there was no internet. For example, when using the Guide and attempting to record a show, it will go through the steps and appear that it is going to record, but then the Guide will have a red no entry (a red circle with a slash through it) symbol next to the show. Recorded show won't play on DVR. All my scheduled recordings ceased appearing in my Library at 8:00PM (EDST) Saturday, 30 April and still unable to view or record anything today. Change the video output resolution on TiVo Mini. Jump to a forum. Before posting a new question, please check out our, You are currently viewing the Spectrum Community Archives. I have tried rebooting my devices, the router, the gateway modem and the problem persists on the on recording. Would you be able to confirm what channels and titles of the programs are that you are experiencing trouble with? Seems like I have to reboot the box a lot more often these days. I've been having the same problem! Try these quick tips: Restart your U-verse TV receiver (DVR) by holding down the POWER button for 5 seconds, then press it again to restart. This article covers common troubleshooting steps to help resolve DVR related issues. If you're not sure how to do that, follow these instructions: Right-click on the taskbar and go to Task Manager. DVR will NOT record shows on certain channels HELP!!

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