Your specialist will offer you the best available alternatives based on your preferences. Dear ******. Date of experience: 22 March 2023. Extensive knowledge of the area, and knows how to build the perfect holiday tailored to your needs. Audley Travel (audleytravel.com) Travel Agents - RIP OFF?! She went above and beyond to stay within our budget, walk me through all of the must-visit areas, give handy tips for travel and more! We're thrilled to hear how well your first trip with us went, and we'll make sure Nick and our Peru team hear about it.Here's to many more Audley adventures, and we can't wait to send you on your next exciting trip away!Best wishesAudley Travel. Trustpilot is assessing this review in accordance with our flagging process. After cajoling and complaining, they refunded our money in full, hence I am editing my previously negative comments here. Best wishesAudley Travel USA. As a matter of policy, BBB does not endorse any product, service or business. And just to add insult to injury, despite being told that our meals were included, we were informed that we had to pay extra if we wanted meat. We engaged Audley Travel to organise a holiday in Laos for two people for three weeks. ****************** husband and I went to ******, *****, July *****, 2022. hoping to re book straight away. It was great to be traveling again and everything went very smoothly. She organised a wonderful holiday for us with fantastic hotels and tours nothing was too much bother for her. Audley Travel also finished top of the table of smaller/independent providers, with a customer score of 87%. We will make certain that your kind words reach Mat, his leadership team, and our Thai partners.We cannot wait to help you create your next Audley adventure!Best wishesAudley Travel, First Holiday with Audley to South AmericaNick did a great job of arranging everything with great hotels and tours. I hoped this adventure to Borneo would be a trip of a lifetime and it really did not disappoint. The guides supplied throughout were very helpful and friendly and always there when needed. If the government advises against travel to your destination, or local borders close as youre about to depart, well give you the choice to: Well also be quick to rearrange your trip if its hit with smaller disruptions, like a cancelled flight or hotel closure. Endlessly patient, incredibly diligent and just a fountain of endless knowledge and Japan insight. Audley Travel terms and conditions - The Telegraph Audley Travel has an overall rating of 3.8 out of 5, based on over 355 reviews left anonymously by employees. Through these conversations we know that the success of every trip can only happen when everything runs smoothly, and were proud to offer an award-winning level of service thats grown a community of like-minded travel enthusiasts many of whom travel with us year after year. Please enter your username and password to logon to the member pages. Hi PaulThanks for taking the time to share your great feedback about Malcolm and your experience in Japan. I'll just say I learned my lesson and won't repeat it. We immediately sent pictures to Audley, but we were stuck with the wrong room. How to make the most of your time in Yosemite International Womens Day: celebrating women in Our continued passion for creating meaningful trips is motivated by the tales you bring back from your travels, from the thrill of your first lion sighting to a meeting with the matriarch of a Thailand hill-tribe community. Audley Travel are excellent in finding small eco-friendly hotels to stay in wherever possible and suggesting more unusual activities to make the holiday more memorable. ****** knew we were here for the view and asked the hotel to switch us. First, Audley did not have us fly in a day ahead so that if any of the 4 flights to our initial destination was delayed, then we had a cushion. This was two days wasted of a twelve day trip. Client service is at the heart of everything we do, and it is always fantastic to hear of the service delivered by our Specialists.We'll make sure your kind comments are shared with Natasha, and we cannot wait to send you away on your big adventure!Best wishesAudley Travel, Flawless itinerary planning and seamless sequence of activities and resorts made our trip to Kuala Lumpur and Borneo so much more that a trip of a lifetime. Audley Travel is a tour operator. It did not disappoint. Italy Specialist. Audley Travel Engaged Employer Overview 353 Reviews -- Jobs 656 Salaries 125 Interviews 79 Benefits 64 Photos 27 Diversity + Add a Review Audley Travel Sales Specialist Reviews Updated Nov 8, 2022 Filter by Topic Remote Work Work Life Balance Coworkers Culture Benefits Compensation Career Development Management Workplace Senior Leadership Thank you for leaving such a wonderful review of your vacation in South Africa. Audley Travel | Complaints | Better Business Bureau Profile Unequivocally remains my default go-to planner! Your money is safe when you travel with us. Dear SandraThank you for sharing your wonderful experience with Audley Travel and for letting us know how much you enjoyed your trip to Laos, Vietnam, and Phu Quoc Island. Great companies such as Tauck Tours offer all inclusive week in ****** ($1072 per day) with tipping for drivers and local guides, lunch and dinner with wine in superb restaurants included. It was full of useless information, but lacking in facts that I needed. Brilliant. All of the accommodations were first-class and the excursions allowed us to maximize our experiences across these two beautiful lands. Both extremely knowledgeable, professional and patient! Audley Travel Traveller Reviews BBB Business Profiles are subject to change at any time. View customer complaints of Audley Travel, BBB helps resolve disputes with the services or products a business provides. We absorbed the history that painted the cobblestone streets while watching the sunset . Audley Travel | Complaints | Better Business Bureau Profile I can highly recommend audley. We have traveled quite a bit and have worked with a number of different travel companies over the years, and as a result I feel confident in sharing our highest praise of Matt and the Audley team. Audley Travel worked with us across all three destinations without any issues and without making us feel awkward. It sounds like you had an unforgettable getaway, and Audley's extra attention to detail truly shines through. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Thanks to Audley Travel and especially Samantha, a true caring and expert professional. I was anxious we wouldn't have accommodation there but there was plenty available. This was an expensive trip for what I received. We're delighted to hear how well Nick and the team looked after everything for you - it does truly sound like the most magical experience!We look forward to helping with your next big adventure. We look forward to working with you again and to send you away on your next dream Audley vacation. Critical information about hotels or transportation for example was spread out over multiple documents. I hoped this adventure to Borneo would be a trip of a lifetime and it really did not disappoint. a lovely friendly manner too. We did not get what we paid for, and we are due a full refund for this. We'll make sure your kind comments are shared with Emily, Sofya and their leadership teams.Best wishesAudley Travel. This happened in ****** as well.7)The fact that this room was assigned to us along with the previously expressed disappointments we experienced made it clear to me that Audley does not have any one person taking responsibility to verify accommodations and arrangements. hoping to re book straight away. 50 Best Travel Agencies in 2023 | ConsumerAffairs We visited Bangkok, Chiang Mai and Phuket. Audley Travel Reviews | Read Customer Service Reviews of www We stayed in Tokyo & Kyoto & visited Osaka to watch sumo wrestling! After several communications they offered a refund of $2,105 which does not come close to what they owe us. We started on October 2nd and returned the 29th. Having done similar holidays to Peru and Costa Rica with other companies I had an expectation and it is clear to me that Audley are setting the industry gold standard and go over and above to make sure every detail is taken care of. We're so excited! Join our mailing list to receive the latest updates and travel inspiration, All prices are in USD unless otherwise stated, CST#2117258-40 | Fla. Yes, ultimately Audley went over my budget by $400. From the first contact with Joanna Austin through to arriving home we could not have had a more thorough service. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. Yelp users havent asked any questions yet about. The Audley Travel quote stated that the 100$ per person admission fee to the islands was excluded from the price as was one of the hotel shuttle transfers and some airport departure taxes (amount not specified). That is why we contacted Audley Travel. However, you choose a travel agency for help with the logistics--easy directions, smooth travel, etc. Start planning your next adventure with Audley. Dear Mr TarantThank you for taking the time to graciously update your review. His knowledge of Australia and experience booking past trips there was a big advantage for us. We started our adventure in Cape Town, then made our way through the wine country (Stellenbosch and Franschhoek), and on to Swellendam, Oudtshoorn, Knysna, Plettenberg Bay, and finished off the southern itinerary on safari in East Cape. This was a very nice hotel but absolutely did not accomplish what we wanted. Although we are saddened that you didn't book with us on this occasion, we truly appreciate your feedback and we look forward to welcoming you back to Audley in the future. The trips with out exception superb and the travel arrangements spot on to ensure that this was really a fantastic experience. Once in Bali, everything was seamlessly organized. Start planning your next adventure with Audley. Audley Travel worked with us across all three destinations without any issues and without making us feel awkward. The award is recognition for the long-term efforts and commitment weve shown in improving our sustainability and Corporate Social Responsibility. The hotels were what I would have booked myself.From now on, whenever travelling long distance I will definitely be booking through Audley Travel. We've just booked our honeymoon with Audley. We are delighted to hear how well you enjoyed your adventure - it sounds like you had a fabulous time! The itinerary he arranged was perfect, listening to all of our likes and dislikes. From the suggested hotels to the arrangements for transfers and tours, everything went smoothly. We look forward to organising your next adventure. Thank You Hayley for an excellent trip, we will remember it for a long time to come. We hope to hear from you again when you're ready to start planning your next adventure! The top 5 experiences in Western Australia - Audley Travel We are quite fussy with our travel plans and yet nothing was too much trouble. We are delighted to hear how well Annie organized everything for you!We'll make sure your kind comments are shared with Annie and her leadership teams. You could even opt for a thrilling swim with marine iguanas in the Galapagos. It was full of useless information, but lacking in facts that I needed. We wanted to plan a journey that would be tailor-made just for us. Seller of Travel Ref. We'll make sure that your kind words reach Mat, his leadership team, and our Malaysian partners.Best wishesAudley Travel. We'll make sure your kind comments are shared with Emily, Sofya and their leadership teams.Best wishesAudley Travel. The trip was arranged and personalised from start to finish by Nick Botham at Audley Travel. Responsible travel is part of Audleys DNA. We truly appreciate your recommendations too, and will make sure your kind comments are shared with Mat, his leadership team and our partners on the ground. Hi Jennifer Thank you for taking the time to provide us with such valuable feedback. We look forward to working with you again and to send you away on a dream Audley trip once the time is right for you. Thank you for your recommendation too, it is much appreciated. It was clear that Audley had very high expectations of third party suppliers and the 'little extras' we received made our experience really stand out from the crowd - be it air condition rooms in resorts with limited air conditioned lodges, or a city tour to fill the gap between flights - it just seems like Audley had everything covered. In Japan, I was sent to a Ryokan in Hakone for fifteen hours. We ended up with 15 minutes at the end of the day versus 2 hours in the early part of the day and a distant walk by ********** versus going to **********. Or perhaps embarking on a serene river cruise along the Nile or Mekong? Travelstride: Tour, Adventure & Tailor-made Trip Reviews Nothing was overlooked. Our trip could not have gone more smoothly! Japan was one of our last destinations to re-open since the Pandemic, and we are glad to have finally been able to send you on your most-anticipated trip.We look forward to sending you away on your next dream Audley trip, and will make sure your kind comments are shared with Laura, her leadership teams and our partners in Japan too.Best wishesAudley Travel - Directors Office. Hi AnantThank you for sharing your kind comments with us. This rating has improved by 10% over the last 12 months. Alice Geary has been fantastic to work with for our Brazil holiday. I particularly appreciated arranging the private boat transfer to Gaya Island when our flight times where changed so we didn't have to wait around and even putting in an additional city tour to ensure we weren't sitting around at an airport killing time. We would definitely travel with Audley again, it was worth every penny! even due to COVID. I like every single detail planned to the extreme and Laura was just wonderfully kind, passionate and accommodating! Nothing was overlooked. Dear PeterThank you for taking the time to share your great feedback with us. The agent assigned to us for the most part put together a good itinerary with a few notable exceptions: 1) he failed to inform us that each of our planned excursions from the hotel averaged 11/2 travel hours or more in each direction 2) he didnt make the effort to secure requested seating on flights and 3) made multitlple clearical mistakes in the intinerary. I wrote them a three page letter that was never acknowledged. The business services include but are not limited to custom designed private vacations to more than 80 countries around the world. In Japan, I was sent to a Ryokan in Hakone for fifteen hours. We highly recommend this travel company. Not the back of building. Best wishesAudley Travel. We've just booked our honeymoon with Audley. Nepal is a very special place, we loved it. 617-223-4500 Make an inquiry Jack Southeast Asia & USA Specialist Ian Southeast Asia Specialist Niall India, Nepal, Sri Lanka & Japan Specialist Request our brochure We can't thank her enough! We finally booked Thailand with Mat and could not have been happier. Subscribe to our e-newsletter for the latest travel updates and inspiration. Audley Travel worked with us across all three destinations without any issues and without making us feel awkward. Best wishesAudley Travel USA. We did not hear from ***** for 8 months until 6/30/22 when she sent us an email that she was quitting her job; the poor transition to the new specialist led to confusion, uncertainty, missed opportunities.
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