DRIVE SMART Virginia exists solely to serve the citizens of the Commonwealth. Note: The accuracy of the license plate information is critical. If you require additional assistance, please call the E-ZPass Customer Service Center at 877.736.6727 and when prompted, say "Customer Service" (Outside U.S., please call 717.561.1522). By participating in the E-ZPass Plus program, you consent to the release of your name and address to EZPass Plus facility operators. Where is E-ZPass from other states accepted in Virginia? Seriously people I do not know what my problem is I need to let this go. If you do not have a Virginia E-ZPass account, create a new account and register your new transponder here. Due to the higher cost of the Flex transponder, users who have not used their Flex transponder for HOV transactions on these facilities for any prior twelve-month period may be asked to exchange their Flex transponder for a standard transponder (at no cost). In addition to these options, the following DMV locations will accept transponders for return during normal business hours. USA, whether theyre driving alone or have passengers, charge your bank account at the end of the day. Ridester.co is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon. customerservice@ezpassva.com, Mail Pricing periods are peak, off-peak and overnight hours and days of the week when a particular mileage rate is in effect for all-electronic toll facilities. If you are in a cash lane, stop and pay the toll. Green - Proceed. the vehicle to your account, indicate the vehicle is a rental. If you have lost your transponder and would like to close your account, provide a credit card number to pay for the lost fee. Customers with rental vehicles should check with the rental company regarding their toll policy and payment options before traveling on the PA Turnpike. You can request to close your account on this website. For a one-time payment, select the option on the Payment page in your account, enter the amount of the donation and click "Add". It is suggested that you inquire about any discount programs offered by the agency whose facilities you will most frequently use and, if applicable, establish your account with that agency's E-ZPass service provider. To check E-ZPass violations, visit the website of E-ZPass you have (E-ZPass for 18 US states). Some states like Maryland combine discounts. Please click (https://www.ezpassva.com) here to navigate to our Production site. Help keep Universal Hub going. If you have a properly mounted device and are having problems please contact your EZPass service center for assistance. Your transponder was not read and a photo of your license plate was taken and the license plate is not listed on your account as required. If you haven't used your E-ZPass account to pay for a toll in the last 12 months you will receive an inactive account notice. It can also be found on monthly statements or other correspondence you may have received from the Customer Service Center. Based in Virginia, USA. Florida. Charges of $20 or more are charged directly to the credit card used to replenish your E-ZPass account. If you have an existing Virginia E-ZPass account, login and register your new transponder here. The E-ZPass Flex will work on other toll roads that accept E-ZPass regardless of the position of the switch. You only pay the charges when they occur. If you have chosen ACH or Manual as your primary form of replenishment and you would like to participate in E-ZPass Plus, please contact the PA Turnpike E-ZPass Customer Service Center at 1-877-736-6727. The Standard EZPass battery has about a 10 year life under normal usage conditions. My EZPass did not work. Contact the Customer Service Center for assistance. In addition to these options, the following DMV locations will accept transponders for return or exchange during normal business hours. Act 112 of 2022 allows the suspension of PA vehicle registration with four or more unpaid PA Turnpike tolls or toll invoices totaling$250 or more. How can I make a donation to DRIVE SMART Virginia Education Fund? . Each Service Center also has a drop box for your convenience after hours. You can use your E-ZPass transponder on all toll roads with specially marked "E-ZPass" lanes. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Browse the most lucrative promotions we offer. The first result should be the official E-ZPass website for your state. Some states like Virginia or Delaware have an auto-replenish system. For instance, Massachusetts drivers have to pay $20 to open an account, while Ohio residents have to pay a $9 annual fee. Alphanumericals or alphanumeric characters are a combination of alphabetical and numerical characters. That bar code is the tag's serial number. DRIVE SMART Virginia is a 501(c)(3) non-profit dedicated to raising traffic safety awareness among all road users in order to save lives and reduce injuries on the roadways of Virginia. When you access your personal information, your web browser will automatically create a secure connection. E-ZPass Maine. The E-ZPass network currently includes more than 15 states. You must register your Go Pak prior to use when . . Then click on the Transponder tab. When you open a prepaid account, you receive a small electronic transponder that attaches to the windshield inside your car or to your license plate. Yes, absolutely. I wonder if these website bozos are the same as the Health Connector clowns? All E-ZPass Plus transactions are recorded on your statement. E-ZPass customers can add their rental vehicle information to their existing PA Turnpike E-ZPass account. Give the gift of seamless travel with an E-ZPass gift certificate. Tolls are conveniently deducted from your pre-paid account balance. . Mailed statements are also available starting at $2 per month. Links may open in a new window. Expand all Collapse all the following accordion(s) Open an EZDriveMA account + There are two EZDriveMA account types. Please refer to our Privacy Policy and Web Policy statements. They got charged a toll for every time the Postal Service truck went through a toll station, until the transponder finally got delivered to the MassDOT office. Please enter your account number or transponder: Your Account Number: OR: . If you already have your On-the-Go standard or Flex transponder register Otherwise, the toll could be deducted from your E-ZPass account. Account Number: Digits only. And when you call they do tell you your account number. If you see this light for more than two consecutive days, contact the Customer Service Center. New Hampshire, Can I get a receipt at the tollbooth when I use my E-ZPass? When your account balance It's disappointing that an electric company, which is so important to all kinds of technology, seems to have not a clue how to handle these things. Call 1-877-762-7824, or 1-800-828-1120 (for TTY users). When you receive your Flex transponder, you should mail your standard transponder to: E-ZPass Service Center, PO Box 1234, Clifton Forge, VA 24422-1234 or you can bring it to a Service Center. If you choose to mail your transponder, please wrap the transponder in aluminum foil or insert it in the original Mylar bag and enclose a note requesting to close your account. Hours: Monday through Friday, 8:00AM to 6:00 PM View more E-ZPass questions on the FAQs page. Hampton Roads - 64 Express Lanes, Coleman Bridge, Chesapeake Expressway, Chesapeake Bay Bridge Tunnel, ERC, South Norfolk Jordan Bridge and Dominion Blvd. Drivers have an electronic tag inside or outside their vehicle that acts as an RFID transponder. Login Login. Is there a senior discount for license plate stickers in Illinois? A small electronic device, called a tag or a transponder, is mounted on the vehicle's windshield. However, some states have additional rules. You can save up to 33%compared to cash rates and get additional discounts when driving during off-peak hours. In 2014 he acquired Ridester.com to share his experiences with other drivers. Services such as creating new accounts, adding funds or making changes to an existing account can be provided 24/7 from the comfort of home at ezpassmd.com or via the Interactive Voice Response system, at 1-888-321-6824. The $35 payment for an On-the-Go transponder includes $15 of prepaid toll balance for immediate use in Virginia plus an additional $20 prepaid toll balance after the transponder is registered to an account. Yeah the statement contains the acct number but you need the acct number to log-in. What is the $1 debit to my bank account from E-ZPass? You can also call the PA Turnpike E-ZPass Customer Service Center at 1-877-736-6727 and when prompted, say "Customer Service". If you believe you have your E-ZPass mounted correctly but it is not reading in the toll lanes, please contact customer service at 877-762-7824 or visit one of our service centers to troubleshoot the issue. ? Please call 1-877-762-7824 or click here in order to apply for a personal account or a business account. I have an EZPass and got a violation notice or bill from another state. The Virginia Department of Transportation runs the program in Virginia. Look for the toll violation page. I've been trying to get my accounts set up with auto-pay all day, and www.nationalgridus.com/ is just down. Customer Account Correspondence E-ZPass Customer Service Center P.O. These toll facilities will not charge your E-ZPass account if you travel with your E-ZPass Flex in HOV mode and have the required number of people in the vehicle. Most participating states require an initial deposit. A $3 charge will be assessed for the initial annual fee and $35 will be available for tolls. Why am I charged if my E-ZPass transponder is lost, damaged or defaced? You'll have to wait until your next statement comes- EZ-Pass won't give out your account number over the phone or mail it to you in a timely fashion. And those statements *contain* the account number. There is no additional charge for the EZPass Plus program. DRIVE SMART Virginia is a 501(c)(3) non-profit and 100% of your donation is deductible. Enter the start and end dates when prompted. If it is lost, painted, marked permanently or damaged, we cannot re-issue it and the manufacturer will not take it back. This payment type is required for EZPass Plus accounts. And - you guessed it -- if you go online to look up your account, you end up at that messed up web page at the top. AskingLot.com, To retrieve your lost E-ZPass account number, just enter , How do I find my e ZPass account number? View more E-ZPass questions on the FAQs page. Read more about E-ZPASS MARYLAND WEBSITE AND INTERACTIVE VOICE RESPONSE SYSTEM DOWN; E-ZPass Interagency Group Announces an Industry Days Forum. When prompted, say "Customer Service" then select 1 for E-ZPass and 2 for the Commercial Department (Outside U.S., please call 717.561.1522). E-ZPass gift certificates can be purchased in amounts starting at $38 (the minimum required to open a new account) to a maximum of $100. Since E-ZPass is designed to speed up the toll process, receipts will not be available at the lane when using E-ZPass. Customers who do not have an E-ZPass account but want to pay the toll for a rental vehicle when traveling on the PA Turnpike, can do so by opening a Toll By Plate account online or via our mobile app, PA Toll Pay. E-ZPass Delaware. PrePass Device: Transponder must be mounted two inches to the right or left of center and at least two inches (but not more than three inches) from the top of the windshield, or two to three inch clearance above the dash. This deposit will either stay in your account or go towards covering toll fare. How much does it cost to open an E-ZPass account? Then click Payment from the Account Menu. (877) 736-6727. E-ZPass (or widely termed as ez pass) has a wide acceptance across 17 states in the United States.Where can I use EZPass NY. There are between 16 and 20 million electronic toll transactions a month. Pennsylvania, There might be additional fees, such as a $0.50 fee to lease your E-ZPass transponder in New Hampshire, or a $1 monthly fee to get a paper statement in Rhode Island. If you have chosen automatic replenishment, your replenishment amount will be periodically recalculated to ensure you need to replenish approximately only once per month. Forgot Your Username, Password or Have a Locked Account? You can use this link to take you to the login page. Customers who do not have an E-ZPass account but want to pay the toll for a rental vehicle when traveling on the PA Turnpike, can do so by opening a Toll By Plate account online or via our mobile app, PA Toll Pay. Gift certificates must be redeemed with the PA Turnpike EZPass Customer Service Center. Then click on the Close Account tab. This is the result of verification of the accuracy of the credit card information as it has been entered. Please provide the names of two individuals who are authorized to manage the account and their telephone and email contact information. All you need is your drivers license, license plate number, credit card, and email address. My EZ pass is with NH, it seems to be much easier to recover a user name and password. Toll plazas are very busy places and safety is a major concern. Enable JavaScript in your browser for better experience. ZIP Code: Enter your ZIP Code. These toll facilities do not charge you a toll if your E-ZPass Flex is set to HOV mode. You save nearly 60% on your tolls and dont have to be on the lookout for an invoice in the mail. By calling the Service Center at 1-877-762-7824 and requesting an exchange. But did you know that you can also check your balance on it? (e.g. The E-ZPass Group is an association of toll entities in 19 states which provides the public with a seamless, accurate method for paying tolls at EZPass facilities. I did print out one of my statements at some point but I suck at organization in general. Our walk-in customer center in Elkhart is open, but we encourage you to visit us online instead. No. I need to update my credit card, address or other account information. Login to your Pay By Plate MA Registered Account, Open a Pay By Plate Registered Prepaid Account, Open a Pay By Plate MA Registered Postpaid Account, Please login to access your E-ZPass MA account. I'm sure the Commonwealth will fix the MassDOT website, Put The Transponder In A Foil Pouch And It Won't Transpond. EZPass gift certificates may be used to open a new E-ZPass account or to add funds to the prepaid balance of an existing PA Turnpike E-ZPass account. E-ZPass Plus is a benefit for E-ZPass customers that allows them to use their transponders to pay for charges at participating facilities displaying the E-ZPass Plus logo. This can be done online at www.ezpassoh.com or by calling 440-971-2222. As they travel through the toll facilities, tolls are automatically deducted from their pre-paid E-ZPass account. E-ZPass Plus is a benefit for E-ZPass customers that allows them to use their transponders to pay for charges at participating facilities displaying the E-ZPass Plus logo. If you are trying to login on this website www.ezpassiag.com you are in the wrong place. Print the statement each month? 100% of all funds distributed to DRIVE SMART Virginia are used to provide direct services. If you continue to use this site we will assume that you are happy with it. E-ZPass Customer Service Center: 1-888-MTA-PASS (1-888-682-7277) For more information about payment options, initial processing fees, and starting an account, take a look at our E-ZPass FAQs. the vehicle to your account, indicate the vehicle is a rental. If there are the required number of people in the vehicle, set your E-ZPass Flex to HOV mode. Is it a good sign if they ask for references after an interview? Enter the start and end dates when prompted. However, I had no idea what my account number was because I went paperless and they do not include your account number on the emails when you are notified that payment is due. All Virginia toll roads accept out-of-state E-ZPass: If you are a Virginia resident, you can open your E-ZPass account in any of these simple ways: Residents of Virginia with permanent upper limb mobility impairment (Click here for more information.) Can I change the battery? Based in Virginia, USA. There are no user replaceable components in your EZPass. We do ask that you register all vehicles, including trailers and campers, to your account to avoid violations. Auto replenishment using a credit card is required to participate. Certain toll agencies offer discount programs to their frequent customers. There are four convenient ways to start saving. Links may open in a new window. Security Alert. As of May 28th 2021 E-ZPass can be used througout Florida. Use the For assistance, please call 8:00 a.m. - 6:00 p.m. Monday-Friday. DoIT provides Google Translate as an online tool for its users, but DoIT does not directly endorse the website or imply that . Some states charge a yearly fee for using E-ZPass while others charge a one-time fee for opening an account. The customer support representative informed me that the only way to retrieve my account number would be to come to an EZ-Pass/FastLane service location in person. You can switch the transponder from one vehicle to another as long as you use it on the same vehicle type. Look up E-ZPass followed by the state where you bought your transponder. While some states use the name E-ZPass for their automated toll system, other states have kept the original name of their system. Submit requests to E-ZPass Customer Account Correspondence, PO Box 15187, Albany, NY 12212-5187. Use the search below to find a retailer near you. Customers can add or remove vehicles including rentals with the snap of a photo, update payment information, activate your transponder and review account activity. You save nearly 60% on your tolls and don't have to be on the lookout . Download the PA Toll Pay app to open or manage your account. For instance, Indiana requires a $7 deposit. Maine, You will need to contact your Customer Service Center to assist you in identifying the problem. I had a ridiculous problem gaining access to my National Grid and E-ZPass accounts this summer! I have to go to a service center or mail a check to replenish my account. Most agencies have staffed service centers that you may physically visit if needed. call our toll-free automated line, 1-877-762-7824 to make a credit card payment. Customers may experience longer-than-usual delays at our toll plazas or call center as we operate with higher call volumes and a more limited staffing pool. You only pay the charges when they occur. Can I go through EZ Pass without my transponder? this amount accordingly. Like the job UHub is doing? Rhode Island, For instance, New Jersey has a $25 minimum account balance. Indiana residents can save 17% with the RiverLink system compared to paying by mail, and you can save 15% on the New Jersey Turnpike. You will be prompted to enter your E-ZPass account number and four-digit PIN number. Charges less than $20 are deducted from your prepaid E-ZPass account. Its a prepaid account where drivers keep enough funds to cover their toll fare. Call us at 888.397.2773 Customer Service Representatives are available Monday-Friday 7 a.m. - 7 p.m. E-mail Fax: 540-302-4773. To add a rental vehicle, access your account onlineor via our mobile app,PA Toll Pay. The form that asks you for your account number is for resetting your password. Make a little pile of them? The E-ZPass Plus program is not available for E-ZPass customers who replenish via ACH or Manual. When prompted, say "Customer Service" then select 1. If you like what we're up to and want to help out, please consider a (completely non-deductible) contribution. Yes. Open a new account or log into your existing E-ZPass account and verify that all of your account information is up-to-date. Can I get an E-ZPass transponder for my motorcycle? These systems are fully compatible with E-ZPass. | DiscussPlaces, How do I find my EZ Pass Number NY? Monday through Friday 7AM - 7PM. What do the lights at the tollbooth mean? For more information about EZPass, click here. All rights reserved. Some states like New York have plans where the system will. Using E-ZPass is the most convenient and least expensive way to travel the PA Turnpike. Website: www.e-zpassny.com . Some resources on this site require the Adobe Reader and the Microsoft Word, PowerPoint, and Excel viewers. If you look at your transponder it will have the agency who issued your transponder along with their phone number and address as well as a serial number of the transponder. The MDTA also is reminding customers that many E-ZPass account needs can be handled without need for a visit. You can switch the transponder from one vehicle to another as long as you use it on a vehicle with the same vehicle type. If you are not in a cash lane, for safety reasons, DO NOT stop in the lane. Please visit the website for the agency that issued your transponder and go to the account management section or the contact us section of their website. Make payments towards your E-ZPass Massachusetts account; Pay a Pay-by-Plate invoice; Open a new E-ZPass Massachusetts account; Request additional transponders; Update your account information (i.e., contact information, vehicle information, and payment information) Review your account activity (i.e., toll transactions) Dispute a transaction . Hours: Monday through Friday, 8:00 AM to 6:00 PM . Create Online Username and Password. By calling the Service Center at 1-877-762-7824 and requesting an exchange. Why can't they handle a "forgot my account number" situation with an automated email like every other system in the world? Retail transponders can be used immediately in Virginia but should be registered as soon as possible to enable use out-of-state and to claim the full balance. Yellow - This signals that your account has reached the low balance level and needs to be replenished. Open E-ZPass Account. Virginia Relay Center (TTY Callers): 1-800-828-1120 Download forms for both personal and commercial EZPass accounts. You can manage your account on the NJ E-ZPass App, on the website at www.ezpassnj.com, or by calling the automated phone system at (888) AUTO-TOLL (888-288-6865). When all transponders on your account are returned or inactive, your account will be closed and a refund will be processed within 30 days if there is a balance remaining in the account. Each account with five or more transponders is required to select automatic replenishment as the replenishment option. Please mail me a monthly account statement to the address listed above. There can be a few reasons why your transponder isn't working properly, such as: It can take up to 24 hours for new accounts, payments, and new transponders to be activated and detected at Virginia toll plazas, and up to 48 hours in out-of-state lanes. Grrr A year or so ago i was able to call and get my account number after verifying some personal information. In addition to the SSL encryption, E-ZPASS Virginia employs three layers of firewall protection using state-of-the art security applications, and maintains annual Payment Card Industry (PCI) Data Security Standards Compliance for all operations and systems. There are different ways of paying for your E-ZPass balance: If you live in a state where E-ZPass is available, this system is a great way of saving money on toll fares.

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