H[k0g}LC7'nB.,IK8[2^wa>Tg_]@H9z6t:`%>r%1UnniM DY2\a. This article is not here to tell you about how, in response to the COVID-19 virus outbreak, StubHub initially sent out a reassuring email to its customers that it would refund their ticket purchases for canceled events only to then update its policies a short time later to remove that very option. [3], What you may not know, however, is that StubHubs user agreement[4] contains a provision that lets you file a refund arbitration claim against StubHub and requires StubHub to pay all of your (and their) arbitration costs. Select the merchant you want to appeal fees for and enter the details of your transaction, including an associated account if you have one. Virginia, USA. 0000009849 00000 n Answer a series of questions regarding the transaction, including the merchant . The clause is designed to protect both buyers and sellers. from them resulted in this dispute. Doesn't matter that it happened while you were asleep. November 23, 2021. Keep the email as proof of the transfer and remember to go back to your StubHub account and confirm that you have transferred the tickets. Rap/Hip-Hop music is the type of sound that comprising the hip hop genre. |o`3`=C-L7W,`el0\u@`67f\ /dC + 0000002371 00000 n San Francisco, CA 94105, A copy of the Notice of Dispute form is available through a link in the user agreement on StubHubs website (or by searching for StubHub notice of dispute on Google), and a copy is appended to this article as Exhibit A, StubHub Article, Notice of Dispute. What I'm saying is that I exclusively use this credit card for consumer purchases because I know that Chase will have my back for any defective items beyond the date the the merchant is able to return or address. Perhaps Its Time to Switch to Something Other Than StubHub. Choose My Signature. By matching highly experienced lawyers with specific client needs, Christian & Small develops innovative, effective, and efficient solutions for clients. Dear sir/madam, I am writing to request an investigation of the following; Dispute 1. Like others, I filed for a Notice of Dispute via certified mail to StubHub. Suite 1800 Financial Center after I did this their idiot paralegal reached out to me and the dispute was resolved and I got my money back. Solved: Dispute Cancellation Fee - StubHub Community StubHub Community Support Selling Tickets Dispute Cancellation Fee Topic options niki_020 Waterboy Answered! 0000001764 00000 n [2] StubHub said theyd refund canceled tickets, but now theyre taking that back (StubHub is here for you. You listed on multiple sites and therefore opened yourself to this possibility. Fax: 251.432.1700, Business Services and Commercial Litigation, Author: Bradley R. Hightower Tel: 205.795.6588 StubHub is supposed to respond to your Notice of Dispute form within 30 days after the date your form is sent (mailed) according to the user agreement. Notice of Dispute. 2 if you have questions about buying tickets. ed troyer wife; buyer says i sent wrong item; bloomfield democrat obituaries; what causes low amylase levels in dogs; george jenkins high school schedule works as a mediator between ticket buyers and sellers, who are all regular people, lets say. 199 Fremont Street, 4th Floor %PDF-1.4 % Our robot lawyer can dial any company you might wish to communicate with and wait out the phone queue no matter how long instead of you! HUKo0WX(zTaa}HvR#tZi/s\jg@T>N9@lP:V&YNn>n>A+_2J ibcO?E'YT1$\@k|E/PN By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. This gives them the legal notice that action is being taken against them. If you and StubHub are unable to resolve the claims described in the Notice within 30 days after the Notice is sent, you or StubHub may initiate arbitration proceedings pursuant to the Rules. The charge will come from 'StubHub, Inc.' Do you have more than one StubHub account? Orders. [1. Privacy Policy. StubHub will refund your money if an event is cancelled or moved. Yes DoNotPay records the details of your purchase to boost your chances of winning the refund. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Does StubHub Give Refunds? Tel: 601.427.4050 1 if you bought tickets and you have a problem with them. Save my name, email, and website in this browser for the next time I comment. I would just hope that StubHub as a reputable company can understand this situation to a certain extent and offer some reduction from that huge cancellation fee. If you have a dispute with StubHub, please contact StubHub Customer Service. Good luck to all of you and keep fighting. Whatever way you choose to deal with StubHub yourself, youre sure to lose time, nerves, and patience. Sorry we couldn't be helpful. Lindsay is the author of this solution article. [9] But go ahead and set this down for review on your calendar because in this authors experience, StubHub may not respond. This article was co-authored by wikiHow staff writer. I read somewhere that if you dispu vshare te a StubHub charge, they will lock you out of your account until it's dropped. StubHub and viagogo provide an online platform and related services (" Services ") that connects sellers and buyers seeking to respectively sell and buy tickets, related passes and merchandise or other related goods and/or services for events (" Tickets ") and we may make such Services available internationally via one or more of our websites, There are several ways in which the company can choose to refund you, though, and they are as follows: Another option StubHub often offers to dissatisfied buyers is to resell their tickets on the website. The clause is designed to protect both buyers and sellers. 0000048135 00000 n seq., it seems unlikely that an arbitrator would find a claim demanding a refund in the context of a COVID-19 event cancellation to be so frivolous as to award arbitration fees against the consumer. Decide on what kind of signature to create. Because the company works in partnership with ticket sellers, you are also never certain under what condition you can request a refund. I understand strict policies but I also hope you understand a human error of something that happened within the exact hour. I read somewhere that if you dispute a StubHub charge, they will lock you out of your account until it's dropped. Eric McClure is an editing fellow at wikiHow where he has been editing, researching, and creating content since 2019. Sell. With DoNotPays virtual credit card generator, you will be able to protect your identity and bank account from cyber scammers. My Listings. 0000002979 00000 n [1] This article is written for use by U.S. residents; if you reside outside of the U.S., certain parts of the user agreement discussed in this article may be inapplicable. Just log into your DoNotPay account using any. hbbbd`b``. StubHub only has one customer service number, so you'll call 1-866-788-2482 no matter where you live in the world. No matter which option you choose, you must also send a copy to StubHub at the following address (which is different from the address where you sent the Notice of Dispute form): StubHub, Inc. Irvine, CA 92606. 21, et. For the reasons described above, the likely result of these quick-fire response and payment requirements is that StubHub will agree to pay your refund claim on or around the due date. After the switch, you will enter the email address you use to access the community in order to reset your password. Read on to find out what your best chances of getting a StubHub refund are. We are changing the way you register and sign-in to the StubHub Community. 0000009067 00000 n Scan this QR code to download the app now. It's how you escalate your issue and tell the Legal Department the nature of your dispute and what you want AT&T to do for you (for example, refund a particular charge). International customers (47 currencies available), Check Out Everything DoNotPay Can Do for You. hb``c``ig mOP0p4 A1*?7 "1Nbc |OO^ Wwawf7d4Da@ F endstream endobj 81 0 obj <>/Filter/FlateDecode/Index[5 52]/Length 20/Size 57/Type/XRef/W[1 1 1]>>stream However, Chase Sapphire Reserve did me a solid. 3 if you sold tickets already and have an issue. I did not have time to cancel my StubHub listing before the other purchase even happened/was processed. Thank you! Sharing your credit card details online comes with certain risks, and its getting more difficult to tell good and bad websites apart. [4] The formal name of the user agreement is StubHub Marketplace Global User Agreement, and you can find a copy of it here: https://www.stubhub.com/legal/?section=ua. Eric holds a BA in English from the University of Illinois at Chicago, and an MEd in secondary education from DePaul University. In conjunction with my Notice of Dispute with StubHub I also filed a dispute with my Chase Sapphire Reserve credit card. Bk endstream endobj 58 0 obj <>/Metadata 3 0 R/PageLayout/SinglePage/Pages 2 0 R/StructTreeRoot 5 0 R/Type/Catalog/ViewerPreferences<>>> endobj 59 0 obj <>/Font<>/ProcSet[/PDF/Text]/Properties<>>>/Rotate 0/StructParents 0/TrimBox[0.0 0.0 595.276 841.89]/Type/Page>> endobj 60 0 obj <> endobj 61 0 obj <> endobj 62 0 obj <>stream If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. The party wishing to commence the dispute resolution process must give written notice (Notice of Dispute) to the other parties of: Sample 1 Sample 2 Sample 3 See All ( 50) Remove Advertising. trailer <]/Prev 51923/XRefStm 1008>> startxref 0 %%EOF 82 0 obj <>stream Your email address will not be published. 0000001008 00000 n Sell Tickets. They mention on their website that you should call their normal customer service number to ask about adding an event. Our virtual cards also work like a charm if you want to avoid automatic payments after free trials. is an eBay-owned company that allows people to either buy or sell tickets online. No. If you click on the link above you can download the form and fill it out and send it via certified mail to the address. Event, artist or team. Recently, I wrote for Lawfare about Sen. Dick Durbin (D-IL)'s new STOP CSAM Act bill, S.1199.The bill text is available here.There are a lot of moving parts in this bill, which is 133 pages long. Lesson learned. Doesn't matter that it was an unintentional human mistake. HUKk1W1{Gii Bbh]qJO-F}+@_o1atqzR_OnNo9^X. For more information, please see our Check out the table below to see the best alternatives to StubHub. When issued, the probate courts are unable to grant probate for the will and must wait until the notice has been dealt with. [5] Better yet, because the arbitration proceeding is administered by the American Arbitration Association (AAA) and its consumer arbitration rules permit the arbitrator to award you any legal fees and costs you could have received in court (consumer-friendly California law applies per the user agreement),[6] you can hire a lawyer to file your refund arbitration claim and StubHub will likely have to pay his/her fees and costs too. User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. StubHub will send any Notice to you to the physical address we have on file associated with your StubHub account; it is your responsibility to keep your physical address up to date. Sit back and relax while we do the work. All Rights Reserved. Privacy Policy. If you want to file a refund arbitration claim against StubHub for COVID-19 related event cancellation, you should follow the steps below. HVn1W0\6quVGX{)oYJuOOno|w[9P7? +z;n{8@a~L@~0iid\a8$1`jih_|W0x]'4 There are stories on the StubHub community and this sub that their banks and other credit cards that did not settle the dispute. Fax: 601.707.7913, 1 Timber Way To request your refund in this way, go through the following steps: Draft your request carefully (including the reason you want a refund and the evidence you can provide). StubHub will send you an email with instructions on how to claim your refund or credit. Re: Disputing A Charge = Locked StubHub Account? As others have replied, you don't have any grounds to dispute the fee. so I filed a notice of dispute with my bank where I was charged $540 through my check debit card for NBA basketball tickets of the Dallas Mavericks versus the Houston Rockets. A Notice to StubHub should be sent to StubHub Inc., Attn: Litigation Department, Re: StubHub Notice of Dispute, 199 Fremont Street, 4th Floor, San Francisco, CA 94105 United States. P~?;xD 7Z6\ ;j& 7C".qSuDRes?@zis',e,(CeLbsPz%>;o)+pp ~2'S5Nxl5MD.ZX: @^q3Ug |3B v)qro->NnyN_/#/Gr'#C6V.P(%ARjiy#b"E;X7u1+TR#HaZIj6%{H7HwIGcP_RU]7W[J: oz* 0-vL2Kz&%+y&WzM+v'gRpS $]RB3']#g6dPU@kJ'D~Vv 4kko:"$ruZ0]? Places like Vivid Seats, Gametime and SeatGeek are still offering refunds, or credits of equal value for future use . sID[3Z,6&- jId:"L*M 2h(q;jwGkKFLbDK/y6K5VYM 3}@nIR]apkDUN?)Bu%YJ'$}6qUQEb3N-V!E LA26m lR(VzCJ!19Y*3Z1iZeE Iv5=+o2+skl|p$a"+ $=q%=DM'+%PD&{]^=qt:$N^ GhS_QZuc0 endstream endobj 65 0 obj <>stream If you have a dispute with StubHub, please contact StubHub US Customer Service at 1.866.788.2482. I ordered tickets but can't view them online even with the access code. HVn1+9x,R-@C-S}k":(%ERA0h!>mnaq./wej]_>e82ea8|w>i,7_x0x6[b8/)DQK8a yN&9v^ '].i}wonpl4 R -tS QFdjr@_ TOx`r K StubHub called to say that they are not issuing a refund because the event was rescheduled. 100 The fault lies with you alone. April 7, 2020 (https://www.classaction.org/blog/stubhub-hit-with-class-action-after-pulling-fanprotect-cash-refund-promise-for-coronavirus-related-cancellations). Go to solution Dispute Cancellation Fee Hello, My tickets were purchased on two different sites within the same hour - while I was asleep nonetheless. You may download a form Notice. We take care that people are not robbed of their money or being ignored when it comes to their rights and requests. If you still wish to file a complaint, fill out their notice of dispute form and mail it StubHub's legal department. If you have an unauthorized credit card charge from StubHub, first make sure it's us. A party who intends to seek arbitration must first send to the other, by certified mail, a completed form Notice of Dispute (Notice). StubHub doesnt offer live chat, but you can DM them on Facebook or Twitter to talk to someone online. A former educator and poet, his work has appeared in Carcinogenic Poetry, Shot Glass Journal, Prairie Margins, and The Rusty Nail. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/2\/26\/Contact-StubHub-Step-1-Version-2.jpg\/v4-460px-Contact-StubHub-Step-1-Version-2.jpg","bigUrl":"\/images\/thumb\/2\/26\/Contact-StubHub-Step-1-Version-2.jpg\/v4-728px-Contact-StubHub-Step-1-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"
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