Furthermore, both Apple exams are fully representative of the depth and breadth of skills needed for success. Apple Employee Reviews for Technical Specialist Review this company Job Title Technical Specialist 423 reviews Location All Ratings by category 3.8 Work-Life Balance 4.1 Pay & Benefits 3.7 Job Security & Advancement 3.7 Management 4.1 Culture Sort by Helpfulness Rating Date Language Found 423 reviews matching the search See all 11,828 reviews As business started to change over the years the main focus of Apple has become quite dry with many employees losing . var _EPYT_ = {"ajaxurl":"https:\/\/www.fondation-fhb.org\/wp-admin\/admin-ajax.php","security":"58ef36594c","gallery_scrolloffset":"20","eppathtoscripts":"https:\/\/www.fondation-fhb.org\/wp-content\/plugins\/youtube-embed-plus\/scripts\/","eppath":"https:\/\/www.fondation-fhb.org\/wp-content\/plugins\/youtube-embed-plus\/","epresponsiveselector":"[\"iframe.__youtube_prefs_widget__\"]","epdovol":"1","version":"13.4.2","evselector":"iframe.__youtube_prefs__[src], iframe[src*=\"youtube.com\/embed\/\"], iframe[src*=\"youtube-nocookie.com\/embed\/\"]","ajax_compat":"","ytapi_load":"light","pause_others":"","stopMobileBuffer":"1","vi_active":"","vi_js_posttypes":[]}; Apple first worked with Austin Community College in Austin, Texas, to offer the Apple deployment course in early 2020, and is expanding to Maricopa Community Colleges in Chandler and Mesa, Arizona, this summer, with additional CEI schools to be announced. Each of those locations employs over 100 people totalling about about 30,000 full- or part-time retail workers. When a customer needs assistance, you quickly assess their situation. People who work to leave this world better than they found it. Every day I would interact with people; young and old, rich and poor, and from all walks of life with different needs, wants, and budgets. Interview. And thats our greatest strength. Get your questions answered by an expert via phone, chat, email, or even Twitter. Reasonable Accommodation and Drug Free Workplace policy, Learn more about your EEO rights as an applicant. We redefine expectations. Your base pay will depend on your skills, qualifications, experience, and location. because people pay a lot of money for Apple devices so they expect a lot and so many people at the Apple store. Through its Community Education Initiative (CEI), Apple will provide scholarships to cover the cost of the exams for participating students at its CEI partner institutions. For years, Apple has sent new Genius hires to its Infinite Loop headquarters in Cupertino, or sometimes an auxiliary campus in Austin I have just finished High School and back in year 10/11 I have always wanted to work at Apple as a Genius or Technical Specialist. Test Engineer. overflow-x: hidden; ask a new question. Apple device management and security company Jamf reported that its community of professionals who manage Apple products at work has grown by more than 150 percent since 2017 to more than 100k members.3 And companies like Ford are seeking to hire talent to manage their Apple products. Learn more about the E-Verify program (Opens in a new window) . US Bureau of Labor Statistics, Computer, and Information Systems Managers. Cambridgeshire Radio Station, Si vous continuez utiliser ce site, nous supposerons que vous en tes satisfait. border-bottom: 10px solid #33ac08; Apple certification programs are IT professional certifications for Apple Inc. products. Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. Get discovered. .metaslider .flexslider { " /> padding: 10px 20px; var sibErrMsg = {"invalidMail":"Please fill out valid email address","requiredField":"Please fill out required fields","invalidDateFormat":"Please fill out valid date format","invalidSMSFormat":"Please fill out valid phone number"}; When a customer needs assistance, you quickly assess their situation. To start the conversation again, simply ask a new question. } I remember they would often buy the entire store crew a full meal for free on launch days, which was pretty awesome. color: #000000; window.lsow_fs = {can_use_premium_code: false}; Most surprising thing about working at Apple: I would think readers would be surprised to see the energy behind Apple's walls, to know that management is always working on creating a better customer experience. The best part of working for Apple: It had to be launch days! window._wpemojiSettings = {"baseUrl":"https:\/\/s.w.org\/images\/core\/emoji\/13.0.1\/72x72\/","ext":".png","svgUrl":"https:\/\/s.w.org\/images\/core\/emoji\/13.0.1\/svg\/","svgExt":".svg","source":{"concatemoji":"https:\/\/www.fondation-fhb.org\/wp-includes\/js\/wp-emoji-release.min.js?ver=5.7.2"}}; I remember they would often buy the entire store crew a full meal for free on launch days, which was pretty awesome. The Apple Certified Support Professional badge is a required prerequisite to earn the Apple Certified IT Professional badge. The Genius Bar is for tech support only. In 2016, Apple introduced a Premier Partner designation and began phasing out the Specialist designation. If youre applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area. Apple participates in the E-Verify program in certain locations as required by law.Learn more about the E-Verify program (Opens in a new window) . The second level of training in the IT series is the Apple Deployment and Management course, which covers how to configure, manage, and secure Apple products using mobile device management. A Genius in the store took it upon himself to transplant the logic board into another phone, at which time the phone was able to power on and retrieve the voicemail, saving it as an audio file as to avoid losing it in the future. Ability to maintain composure and customer focus while troubleshooting and solving technical issues. The locations provide concierge-style, face-to-face support for customers from "Geniuses" who are specially trained and certified by Apple, with multiple levels of certification depending on the products serviced. The mob used the electronics in the store to play music and record their dance routine. There were crazy long lines, especially for the iPad 2, and the iPhone 5. padding: 0 !important; 283 reviews from Apple employees about working as a Technical Specialist at Apple. Apple is an equal opportunity employer that is committed to inclusion and diversity. As a Genius, you provide insightful advice and friendly, hands-on technical support to Apple customers in need. When a customer needs assistance, you quickly assess their situation. Tons of great salary information on Indeed.com Apple certification exams are offered at Prometric testing centers and Apple Authorized Training Salary. /* */ 3.8M subscribers in the apple community. After completing an estimated 14 hours of learning content, users can take an exam to earn the Apple Certified Support Professional certification. Apple may provide or recommend responses as a possible solution based on the information It was just a few days later when I received my first follow-up call. People do so much with our products these days, so showing them how to have a little more control over their devices is like giving them a little more control over their lives. border-bottom: 1px solid #ededed; Senior Systems Engineer. Reason for leaving: I left in the summer of 2012 due to an opportune business internship in California. This was right before the iCloud and wireless backup days, and the message was not within the voicemail server we tried this solution first. img.wp-smiley, You use your amazing diagnostic and people skills to assure Genius Bar customers of swift resolutions to their technical issues. We believe deeply in inclusion in technology, so the new courses are self-paced and freely available, and we are working to ensure ability to pay isnt a barrier to earning Apple certification., Two new Apple Professional Training courses Apple Device Support, and Apple Deployment and Management are available today on training.apple.com. I spoke with a manager who asked when I'd be available for an interview, and we picked a time. First for ourselves, then for the world. margin: 0 auto; Data was provided by Jamf. Challenging to work. If youre applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area. In response to Whatsup143, For your school, refine your search LOCATION of this search, https://jobs.apple.com/en-us/search?search=College&sort=relevance&location=united-states-USA, Feb 7, 2019 6:41 PM in response to ChitlinsCC The national average salary for a Apple Technical Specialist is $40,174 in United States. width: 150px; Both full-time and part-time jobs are available. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. They oversee the implementation, configuration, updating, and maintenance of IT systems and components. For more details and to apply, visit, Apple Professional Training courses are available now at. What Are Sea Stacks, Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

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