you or your agent must refuse the item at the time of pickup/delivery from the seller, Once you have taken possession of the item, all sales are final. They did not put aside my chairs and I was told too bad because they no longer have them. We did have something come up that was a misunderstanding with a picture we bought but Mike the manager immediately took care of it without question. Find great deals and sell your items for free. San Francisco, CA 94104, Log-in access to secure areas of our site, Remembering your preferences (e.g., your choice of language or region). With a 7-page contract. Decorating guides, designer tips, home tours, and more! Terms of Service and Check your text messages & reply "Y" to receive your discount code. I have been looking for a chandelier for a while and I had some time to kill before my movie so I wondered in. This chandelier was stunning but I knew it would be a fortune, but I was wrong. This new rep stated she will contact me by the end of the week once she hears from UPS. I love my beautiful, charming, cottagy apartment thanks to Arhaus. new york furniture "arhaus" - craigslist. My chairs also came in less than 1 week in perfect condition! In talking with the store manager, he says they are a mom and pop shop, and cant afford a refund. Sign up for promotions, decorating tips and more from our team. He offered different seating options to match the table within our budget. ARHAUS Beale 4 Piece sectional. Once the couches we ordered came in and needed to be delivered, we had a problem with the delivery company and Zane took care of it immediately. I ordered lamps and bedding. BEAUTIFUL FURNITURE STORE ! Kira Swivel Leather Dining Chair - Arhaus Skip to content Menu Outdoor Outdoor Living Chairs Sofas Sectionals Chaises & Lounges Coffee & Accent Tables Ottomans Outdoor Furniture Covers In-Stock Outdoor Outdoor Dining Dining Tables & Bars Dining Chairs Bar & Counter Stools Outdoor Kitchen Dining Benches Outdoor Tabletop Outdoor Accessories & Decor Arhaus carries around 140 different sofas and sectionals, most of which are made in the US. We ordered two couches from Zane at Arhaus and had an excellent experience with him. He was right! All quality and service has been phenomenal. Hither Hills Sofa FS9802-1O. We expect to keep finding more of what we love at Arhaus. Never miss new arrivals that match exactly what you're looking for! When spoke to the supervisor, she never apologized, instead, she was denying that there was nothing that they did wrong.. No professionalism, such a small furniture company does not provide any customer service whatsoever. He is honest and doesn't pressure you to purchase from Arhaus. Outdoor Accessories & Decor. Arhaus lighting pieces start around $60 for a simple pendant light and go up to $6900+ for a grand chandelier with 28 lights. Buy: Pasadena Swivel Accent Chair, $300.00 from Target Save See More Images Credit: West Elm Roar & Rabbit Pleated Swivel Chair I truly believe the true measure of a business is how they handle a situation when something goes wrong. However, all this can be overlooked when you have the assurance that the person who took the time to care and had the patience to endure the changes and indecisiveness ( Cheryl ) was doing back-flips to accommodate. Some shoppers mentioned shipping issues with the lighting pieces they purchased from Arhaus. They were delivered yesterday, and three out of the six had scratch marks on the legs. I truly would not have gotten this furniture had it not been for her attention and willingness to satisfy my needs. She asked all the right questions of what I envisioned for my new place. I recently purchased a sectional and a table. North Reading, MA. View Terms & I sent a request for a second shipping label. The couch we purchased doesn't connect right, I went into the store and was told by Heather she would put in a service ticket- she never did. We got the warranty and it still takes months to get our new furniture repaired. Arhaus Cecilia Distressed Dining Chairs (Was 1996) 4/10 . The aesthetics of Arhaus is simply beautiful. new york. Shoppers typically enjoy the look and quality of the of the Arhaus dining pieces available, although the prices can be high. My sales person, Cheryl Jones was amazing, patient and addressed my every concern. What a beautiful store! She was terrific, came back again with a board and swatches so that I could see how all the pieces would work together. Well, my husband and I have been looking for chairs for a year now. If you're not sure about which rug to buy or are deciding between a few options, Arhaus also sells rug swatches for shoppers to see how the rug and colors will look with their existing decor. Arhaus has both indoor and outdoor sofas ranging in price from $1500 to $9000+, with unique styles such as curved sofas, leather sofas, chesterfields, modern sofas with a low-profile silhouette, and some customizable sofas. Come in today and see the full collection. If it wasn't satisfied, why was I allowed to walk out of the store with furniture, and furniture be delivered. Featuring clean, modern lines and a convenient swivel base, Kira is up . Our sustainably certified Crypton Nomad Snow, Nomad Linen, Nomad Slate, Cushing Frost, Cushing Storm, and Cushing Slate Home Performance Fabrics are easy to clean, soft, and durableengineered with stain-, odor-, and moisture-resistant technology in every fiber. I love the products in this store. After inspected the furniture we did notice that some had some problems and we called their customer service right away.We took pictures and sent to them. Never miss new arrivals matching exactly what youre looking for! The sectional with chaise was made to order. For unique dining seating options, Arhaus has upholstered dining chairs/benches/banquettes, wooden and rattan chairs, metal benches and chairs, leather chairs, and more. I have spoken to numerous managers, concierge managers and etc and so far nothing. He was super friendly and helpful. We tried every possible method to inflate without, and it just. Today it appears as if my husband and I have had it for years. Lastly, the fired our customer care person mid process :( and he was the main reason we choice this store. The store manager Shamika Haynes is awesome. Should've listened to our gut on NOT buying a sleeper sofa that has an extra step - read "increased risk of failure" - of an air mattress. I am told there is nothing that can be done, it's normal wear and tear. Arhaus Dining Dupes Parsons Dining Table $2499 for 84 Dark Gray Wood Dining Table $1229 for 82 Kensington Dining Table $3,399.00 Natural Wood Extension Table 68-96L $899 Oscar Dining Chair $699 Oscar Dining Chair Dupe $328 Pearson Six Drawer Dresser $3,599.00 Tobias Six Drawer Dresser $1,550 Gage Dining Chairs $649 I had a wonderful experience with Tricia, who came out to see my apartment and made some great choices. ARHAUS Camden Collection Swiveling Club Chair in Oatmeal Tweed, This side table from the Normandy collection by. I've had to cancel orders due to incorrect lead times quoted, dates continually being pushed out, and absolute lack of follow up or promised return phone calls that never happened. Michael and Kat sourced my floor plan with dimensions in order to create a digital presentation to help me visualize the final arrangement in my home: master bedroom, family room, and kitchen/foyer area. The company stated the webbing was making the noise and is should resolve with use. I've gone back to purchasing everything from Crate and Barrel and Wayfair. Shoppers near one of their outlet/discount stores, Arhaus The Loft in the Cleveland and Columbus areas of Ohio, can browse out-of-season pieces, overstocked, and special order returns at a discounted price.When it comes to customer experience, shoppers usually have positive feedback about the quality of Arhaus pieces as well as the beautiful and unique styles of home furnishings available to them. Dining Chairs Recliners Stools Ottomans Benches Clearance Storage Dressers Wardrobes & Armoires Bookcases & Shelving Cabinets & Sideboards Filing & Bins Media Units Ottomans Trunks Clearance Tables Coffee Tables End Tables Dinner Tables Accent Tables Home Office Desks Utility Tables Clearance Decor Decor Lamps Wall Art Rugs Mirrors Dividers Arhaus Dining Set. This was on September 21st, and was advised that they would order the extra parts needed and I would be hearing back from them in a week to have all the repairs done. We are looking forward to purchasing our first furniture item with them & hopefully working with David in the future to purchase much more. I was hesitant since it was a floor sample. 2023 Chairish, Inc. All rights reserved. I will definitely be going back. From chandeliers, table/desk lamps, floor lamps, pendant lights, sconces, and flush mounts, Arhaus definitely has a special lighting piece that can add style and elegance to most spaces. Now they are offering me a different model chair. The nearest store is too far from of you, but you still can try to find the store with 'More Stores Near You', https://www.arhaus.com/products/kira-swivel-dining-chair, //cdn.shopify.com/s/files/1/0507/9017/0795/products/30KRACSSLTSC_A221012_badc519e-7bf2-4f34-950f-53f204a642f6.jpg?v=1678989710, //cdn.shopify.com/s/files/1/0507/9017/0795/products/30KRACSSLTSC_A221012_badc519e-7bf2-4f34-950f-53f204a642f6_large.jpg?v=1678989710, //cdn.shopify.com/shopifycloud/shopify/assets/no-image-2048-5e88c1b20e087fb7bbe9a3771824e743c244f437e4f8ba93bbf7b11b53f7824c.gif, https://www.arhaus.com/products/kira-swivel-dining-chair?variant=42146977218731, https://www.arhaus.com/products/kira-swivel-dining-chair?variant=42146977185963, https://www.arhaus.com/products/kira-swivel-dining-chair?variant=41315672555691, https://www.arhaus.com/products/kira-swivel-dining-chair?variant=41315672588459, https://www.arhaus.com/products/kira-swivel-dining-chair?variant=41384384757931. Overall, customers have good things to say about Arhaus and their online shopping experiences. I purchased a rug from Arhaus 6 months ago, at some expense. Outdoor Dining. They came in three weeks and the delivery guys were quick and efficient. And all the annoyance of an air mattress crossed with sleeper sofa: Our unfortunate guests have had to stay on deflated or awkwardly partially inflated mattress. I went to Arhaus looking at specific dining chairs I was interested in. You won't be disappointed. I was sent a second label that i used for the second box. We were founded on sustainable beliefs and have been growing our pledge to protect the Earth and her resources for more than 35 years. My favorite furniture store! We'll be back! He went above and beyond to make sure my husband and I were satisfied. Daniel approach us and I shared my concerns. The furniture and accessories really fits with our collective tastes. Keep up the good work, keep smiling, and keep helping people like us find joy and comfort out of furniture that fits our lifestyle! ARHAUS ROSELYN MIRROR DUPE . When it comes to their dining tables, Arhaus has elegantly designed indoor and outdoor tables such as round and rectangular wooden tables, marble tables, metal tables, and hand-distressed tables. The shipping label would only cover the weight of one of the boxes. Have questions about how offers work? Sit back & relax in an elegant Arhaus living room chair, recliner, or swivel chair. or There was a mishap and we got a wrong ottoman but customer service eventually got it right. I bought chairs over 9 months ago. The reviews here are aggregated from other sources across the Internet and although we have tried only to find trustworthy reviews, the content and scores here may be subject to manipulation by agents acting on behalf of manufacturers and marketers. She did a fantastic job, she listened to my needs and style and helped me make decisions that I am so happy with! They took longer than expected. The delivery process was painful and required baby sitting. Our sales associate was Daniel and he was very good sales person at that time. The level of customer service was exceptional. Dining Tables & Bars. I've always passed by and have wanted to go in and browse the showroom, but never really found the right time. We have recently completed a home remodel and shopped here for some new dining room and living room furniture. Arhaus will not rectify the problem and I am stuck with these poor quality chairs. How am I supposed to do that myself? For the entire four-story shore house. Wife desired a unique dining table with stone inlays priced at $6200- wow. Because we had a holiday party scheduled at our home, Daniel and the store manager, Michael, went above and beyond to get us our items in time for the party. I told him I was misinformed then and I wish they had told me there was an extra charge to get the actual parts that the chandelier was missing. We purchased this table a year. Frame support system features flexible elastic webbing. Mother's Day is May 14. I would not recommend this place. They arrive twice in the wrong color. He answered any questions we had and he was very patient with us. morePer Arhause site: Craftsman-built in the foothills of North Carolina, our chic Remington Collection is an Arhaus favorite. The pros: Beautiful selection of unique, quality dining furniture. Zero customer service. You have successfully subscribed to our list. Customer service's response was that since they are natural wood, it is expected they will have natural variations. We support organizations that share our vision for caring for the environment, helping those in need, and giving back to our communities near and far. We need two of them . Thank you Tracy. I couldn't be more pleased with this purchase! Well it is now October 4th and I'm yet to hear back or have my issues resolved. Kitchen Islands . work. Terms of Service and I won't be shopping here any longer (was a 3rd purchase). Be ready with your credit card. Remember me. I was also surprised to learn even though I had spent quite a bit of $ I still had to pay for the delivery fee. They keep apologizing which at this point is worthless to me and say they will give a follow up call or email. The woman stated she would submit an email to UPS and when they responded, she would be in touch with me. As we walked through the showreom we saw so many things that we loved! The cons: High prices. Decorating guides, designer tips, home tours, and more! This side table is amongst hundreds of pieces of furniture that are available at our location in Grandview! All pieces look sturdy and well constructed. I worked with Etta and Michelle at Arhaus in Hackensack to re do my living room. Although it was no easy task, the Store Manager - Michael - was able to locate the bedding at a different store and ship it to our other house outside of California in time for the holidays. Never got it. New and used Arhaus Furniture for sale in Blacklick, Ohio on Facebook Marketplace. Arhaus. Around 50% of its products incorporate recycled materials, and their wood is never sourced from endangered rain forests. Moreover, I'll be sure to tell my friends and family to avoid this vendor. Arhaus coffee tables include marble coffee tables, drum tables, cube and rectangular shaped tables, round tables, coffee tables with petrified wood, metal coffee tables, and more. Trish worked well with our schedules for delivery and Shamika, the manager, was there for us when any glitches arose. Share your homes style with usand the world. For an expensive bed frame, I was very disappointed to find a defective and important part of the bed (it was working fine in the store when Chris showed it to me) and I am more disappointed that the store could not help me further. I mailed both boxes back to Ahaus the same day. They did not question anything that we called. Chairish offsets 100% of estimated carbon emissions from shipping. When this store opened we would frequent from time to time. Point Pleasant Beach, NJ. Worked with the design team to match new items from our previous purchases with another Arhaus store. the perfect rug and dining chairs as floor samples. Curios & Cabinets . Arhaus furniture draws from a number of global and historical influences, creating pieces that are not only practical, but also works of art. For shoppers looking for an excellent way to bring brightness to their spaces, Arhaus has a collection of just under 200 distinct and artistic lighting pieces. Furniture, lighting, and decor that looks like Arhaus. The package arrived in two boxes. They were both delivered a week later. We had one price adjustment that needed to be made and the manager, Michael, was extremely helpful and accommodating. Dining Room Chairs . Kira Swivel Dining Chair $649.00 $949.00 SKU : 30KRACSSLTSC Inspired by the richness of art-deco design, our Kira Dining Chair serves the best of comfort and style. Seat cushions contain dense foam made from partially plant-based material, padded with poly fibers. Now I just call her at Arhaus and tell her what I want. Not only does Arhaus produce new products, they also breathe new life into antique and vintage items, offering truly one-of-a-kind furniture for those looking for something with a little more oomph. I was so disappointed their attitude, once they sold it they don't care anymore. . Arhaus offers one-of-a-kind handcrafted home furnishings reflective of a distinct global point-of-view. I never received any paperwork from them confirming my purchase. Arhaus Remington Swivel Chair Dallas, TX $250 Arhaus Butler Leather Tufted Ottoman Prairie Grove, AR $1,800 Arhaus Fenwick Settee Frisco, TX $170 $1,000 6 Arhaus Gray dining chairs Ringgold, GA $500 Dining Set 4 Chairs Kansas City, MO $2,000 Set of 2 ARHAUS Portsmouth Dining Arm chair in Windrow Peppercorn Tulsa, OK $1,750 Arhaus Sectional The people we dealt with at Arhaus were very nice but the product lacks. I was asked to wait 3 months for my dining chairs only to be told to wait another month+ as there were more delays in manufacturingI've had it at that point so I decided to cancel my order and order similar-looking chairs at overstock for less than half the price! The bedroom set has arrived and we couldn't be happier! Trish, our sales person and an interior designer, provided us with her expertise from choosing wallpaper, furniture, lighting, rugs and art! Sales rep did further investigation and it seems that my order has not been processed at all! Andrea and Chris are amazing. His product knowledge put us at ease once we decided on our bedroom set. Every Remington piece showcases a contemporary silhouette with sleek edges and a low profile that can be styled to match any aesthetic. Msg frequency varies. On another point the art we have received couldn't have been better packaged and the delivery was great. An old man in his 60's named Tracy was very quick to kick us out for merely looking around. First, the stain (whatever it was) would have gone into the cushion as well. We have since been back to order additional items. I also found design associate Babs, very helpful and professional in guiding me through patterns for my chairs. The rooms not only look gorgeous but are functional and comfortable. Purchased a console for my living room! I would recommend anyone looking to purchase furniture to seriously make this their one stop shop. View Terms & We have enjoyed a wonderful experience working with the team at Arhaus. We want you to love your new piece as much as we do. Excited for the sectional and living room pieces! Track arms. That being said we have contacted arhaus and they are coming out tomorrow to hopefully fix the cushions and broken support. Hello! The prices are very competitive and the staff is stellar! that's how i felt and I never recommend to buy furniture from them. I would not be purchasing from them again and would not recommend them. Customers tend to love the unique and elegant designs of Arhaus coffee tables and how they look in their living spaces. Per Arhause site: Craftsman-built in the foothills of North Carolina, our chic Remington Collection is an Arhaus favorite. Again, special thank you to Tracy, and thanks to the rest of the staff there. We bought it received it by UPS in a week and hung it up. Worry-Free Financing. Furnished almost our entire house and the quality of the furniture is amazing. This man was extremely rude and I recommend not spending your money here at all ruined my night alongside my friends. She is amazing!!!! My experience here was terrible. We are extremely happy with the items we purchased -- top quality and beautiful style. I love this store! Swivel Chairs; Ottomans & Benches; Leather Seating; Crypton Cleaning Kit; In-Stock Living; . Purchased two new pieces for our new apartment. Except for the Retreat Deluxe Motion Bed Base which is the only piece I got as floor sample- the remote is not working and I was told that I have to call the manufacturer to get that resolved. May all benefit! and he said those furniture are okay to be outside and rain they make that waywell i don't care what he thinks I would like to keep my brand new furniture to be new, and supposed to have the covers by now to protect from rain. No problem -- they were sending a new cover. We were concerned when we found out that our salesperson, who was aware of, and helping us with, all our issues had then left Arhaus. I got many compliments on them. You have successfully subscribed to our list. $1,200. Arhaus has long been championed for their sofas with that deeply satisfying sink-into feeling, with sleek contemporary silhouettes. Come in today and see the full collection. Suite 69473 (e.g. Each item listed on the Arhaus website has a 'story', 'details', and 'care' section that describes the materials and processes used to create the furniture to help shoppers determine if it's right for them. The furniture were delivered on time but it took almost two months for the furniture covers got delivered.

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