If you are unsure about of the number of passengers who will be traveling in your party, you may want to pay the fare for the vehicles driver only and purchase additional passenger tickets upon arrival at our terminal. (NOT part of Medical Program), Drive On/Off form - Hyannis and Nantucket - Release and Indemnification Agreement. If you have a vehicle reservation and a profile account with the Steamship Authority, you can opt in to receive Waitlist Request Notifications via Text Message. Steamship Authority The ship's captain may refuse transportation to any passenger or may require any passenger to disembark who, in the sole discretion of the ship's captain, is believed to be dangerous to himself or herself, or others, or disturbs NCL's other passengers or crew. In Season (Memorial Day - October 31) - $450 and up. Two ferry lines - Hy-Line Cruises and the Steamship Authority - provide convenient, year-round service from Hyannis to Nantucket. Martha's Vineyard and Nantucket Steamship Authority has been the target of a ransomware attack that is affecting operations as of Wednesday morning. Preview. Tickets are valid 2 years from date of purchase. If the reservation was paid for with a ticket from a 10-trip ticket book, we will return a ticket to your ticket book for future use in lieu of a refund. From here you can change your personalized password. Are there any restrictions on my vehicle reservation? At our discretion, we may randomly confirm passengers identification, and may randomly screen passengers, their belongings and their vehicles. The Steamship Authority has done a tremendous job in doing what they can to mitigate the noise issue, Malkin said. If made within 21 days of arrival a rain-check for full amount, less a 10% service charge, will be issued if the room can be re-rented for entire period. How do I sign up to receive SSA's travel alerts via text messages? Are there COVID-19 precautions passengers need to follow? Nor may alcoholic beverages be served on trips of more than two hours to any passenger within one-half hour before the vessel docks. In that case, other vehicles with reservations may be bumped from their reserved trips in order to accommodate the ambulance or customer needing to travel on an emergency basis. If you are traveling in a group with five or more motorcycles, we encourage you to make reservations to ensure that there will be sufficient space for your motorcycles on the vessel. 1. 02568, 1 Seaview Ave Nantucket to Hyannis TRADITIONAL FERRY Depart Nantucket-Arrive Hyannis Because parking is limited at our Hyannis terminal - especially during the summer season and holiday weekends - we encourage you to arrive an hour before your departure time. Who is eligible for the Preferred Space Program? In compliance with the Maritime Transportation Security Act of 2002, we have developed and implemented certain policies to assure the security of our terminals and vessels, as well as the safe sailing for our passengers and crews. How do I access the SSA's News, including Current Project Updates, Board Meeting Summaries and Meeting Notices & Agendas? No additional passengers are included in the excursion fare. We reserve a certain number of parking spaces at each of our terminals for use as handicapped parking spaces. Make a reservation. This means that we have not yet completed loading vehicles for that trip and boarding this vehicle will not otherwise affect the loading of the vessel. Can I make a reservation to travel with a vehicle on a particular trip? A permit is good for one vehicle only. Get more local news . I also agree to abide by the policies relating to the resident excursion/preferred space and the Headstart programs. Customers may make passenger reservations for our high-speed passenger-only ferry at any time of the year to the extent that we have made such reservations available. Ferry Schedule. (508) 457-5867 TTY, Union St & Water St The spaces are made available on a first-come, first-served basis at the discretion of the Nantucket Terminal Manager and/or the Terminal Agent on duty. However, as with any vessel, you should always conduct yourself with care while on-board and pay particular attention to any children traveling with you. Dont wait. At the time of boarding, our terminal employees will also inform the vessels crew of any assistance you will require while aboard the vessel. . Bourne Briefs. 1 Cowdry Road Further, the Steamship Authoritys licensed concessionaire may not serve alcoholic beverages to any passenger while the vessel is at dockside or prior to casting off. Cancel Block. Motor vehicles and motor boats transported on the Authoritys vessels may have gasoline in their fuel tanks, provided that their gas caps are secured. Reservations may be changed up to one hour before the scheduled departure, with the first date change at no charge. 72-hour notice is required for groups of eight and larger. Senior citizens (age 65 or older) who are residents of Martha's Vineyard, Nantucket, Barnstable or Falmouth are eligible for a senior citizen fare. Visit our mobile site SteamshipAuthority.com for current parking status. The tickets in these books are valid for transportation for one year from the date the ticket book is sold. If a customer with a vehicle reservation is not boarded due to a late arrival at the departure terminal, the reserved space will be used for another vehicle, and the customer's vehicle will only be able to travel on a standby basis, on the date for which the reserved trip was scheduled. Once you are logged in, you can edit your preferences by scrolling down to the section Text Alerts Via Text Message. Yes. Please visitthePolicies, Forms & Informationpage for our Excursion Profile Application. Due to Covid-19 precautions, all passengers are required to wear a cloth face coverings while on board our shuttle buses and ferries and at any ticket office. At our discretion, the customer's vehicle may instead travel on a standby basis the following day. This summer, the fast boats were cancelled a handful of times based on wind and mechanical issues. In other words, they must make their return trip to the Island no later than 30 calendar days after the date of the vehicles initial trip from the Island under the tickets first segment. Under Massachusetts law, you are prohibited from smoking anywhere in or upon any Steamship Authority vessel. Visit our website at www.steamshipauthority.com, and then log into your profile account. Close. The reservations may be made in either your own name, or in another person's name. Yes. In addition, passengers with vehicles traveling on a standby basis have boarding priority over walk-on passengers. Where do I park if I am not traveling with my vehicle to either island? 0 If you later submit your parking ticket showing that your vehicle was not parked in that lot for 7 calendar days, together with the receipt for the 7-day minimum amount you have paid, we will refund you the difference. In either case, the vehicle shall have no priority over other standby vehicles. Does the Authority have a wait list for reservations? A motor boat may also have up to two other containers of gasoline not exceeding six gallons capacity each if they are in the motor boat, closed and in good condition, as more fully described in Part L of the Customer Handbook. The Woods Hole, Martha's Vineyard and Nantucket Steamship Authority announced its Headstart and reservation opening dates for the 2022 summer season. 02557, (508) 693-0125 In a press release issued Tuesday morning, SSA spokesman Sean Driscoll wrote: "The Steamship Authority is pleased to announce that reservations for travel can now be made or changed [by] calling . HYANNIS (CBS) -- Ticketing problems persisted Thursday for the Steamship Authority, one day after the ferry service from Cape Cod to Martha's Vineyard and Nantucket was hit by a ransomware. Yes. Generally yes. Navigate to the About section and click on the Policies, Forms and Information page in the drop down menu. Yes. Yes, except during our Reservation Only Periods. Because customers traveling on the M/V Gay Head, the M/V Katama and the M/V Sankaty are required to back their vehicles on or off those vessels, we strongly discourage vehicles towing trailers (except tractor-trailers) from traveling on those vessels. 291. Once you arrive at the departure terminal, our employees can verify that you are the person for whom the reservation has been made. We will then email or text you when we can accommodate your vehicle. Yes. The Steamship Authority Reservations & Information (508 . Manhattan DA Bragg, Jordan resolve dispute over deposition of former Trump prosecutor. Check steamshipauthority.com for further details. 02543, (508) 548-3788 There is no parking at the Oak Bluffs Terminal. Mar 12 . Seasonal Terminal, 69 South Street Reservations cancelled at least two hours before the scheduled departure will be fully refunded. On days that customers can travel on a standby basis, standby vehicles are generally boarded onto vessels after vehicles with reservations, as long as space is available, in the order of their arrival and check in at the departure terminal. It will not affect the reservations booked prior to the change. It is too soon to know how Dorian will impact the boats this weekend. If you have registered for our Preferred Space Program, you are also able to use our Headstart Reservation Program. hb`````Z P#0p4 I@1o^kX~X73i 228 Palmer Avenue Falmouth, MA 02540 This standby slip contains a telephone number and website link where you can access the terminal's current vehicle standby status as well as the date and time that you should be at the terminal. 508-477-8600. When can I make a reservation for the high-speed passenger-only ferry? The customer generally will be issued a full refund less a $10.00 processing fee. The permit is only allowed to be transferred from one vehicle to another in certain circumstances, such as when a permitted vehicle is wrecked and/or the customer purchases a new vehicle. It is your responsibility to operate your vehicle whenever it is moved under its own power, including driving it on and off the vessel. In addition, we will assess a $10.00 processing fee for any refund of a cancelled transferable reservation, regardless of when the cancellation is made. 4. Standby vehicles are accepted year-round for travel between Hyannis and Nantucket, though space is limited. Customers making reservations by telephone will be told their reservation numbers by our reservation clerks. 3/4 2 replies 6 retweets 6 likes 2 6 6 Steamship Authority @SteamshipMA 2 Jun 2021 Initial Report on the Possibility of a Freight Ferry Service Between Marthas Vineyard and New Bedford, 2. Can I make a reservation even though I dont yet have any information about the car? Once boarded, passengers are not permitted to disembark without the Captains permission until the vessel has reached its destination. Any transferable Headstart reservation for which we have not received a completed transfer slip by the appropriate deadline will be cancelled. Is anyone eligible for a discounted fare? Policies, Forms & Information; FAQs; Jobs; History & Organization; News; Meeting Notices, Agendas & Minutes; Doing Business with Us; Freight Customers; . However, they will be transported only on a space-available basis. If you are planning to take your vehicle to either islandthen you are required to make an advance vehicle reservation. 1 Cowdry Road Click the link below for more details: https://www.steamshipauthority.com/reservations/ticket_books. Steamship Authority route code is 72. For more information, check out the Reservation Openings page. 508-477-8600. Generally, these fares are available only to residents of Martha's Vineyard or Nantucket who are traveling with vehicles registered on either Island. Can I receive a lower fare if I buy a book of multiple tickets? We sell multi-ride cards for passenger travel on our traditional ferries to Nantucket and Martha's Vineyard which significantly lower the fare on a per-ticket basis. If you require this type of assistance, please contact us so we can discuss your particular situation and review what accommodations we can provide. One date change may be made at no charge. In particular, when a ferry is approaching or docking at a terminal, position yourself as safely as possible so that you are not thrown off balance when the ferry reaches the dock. However, because of the limited number of parking spaces available at the terminals themselves, we annually issue permits that allow parking at each terminal to customers with physical disabilities (we rely on whether a customer has been issued a handicap license plate to determine whether that person should be issued an on-site terminal parking permit based upon his or her disability). The company said safety is not an issue as the attack didn't affect radar or GPS capability. 2018 Winter and Spring Schedules Appendices D - I, 2a. hbbd``b`$X-`]$X@D([bM_@ @y.Hzb0o8XD=F@#C_ U Massachusetts law also prohibits passengers from consuming alcoholic beverages aboard any Steamship Authority vessel other than those sold by our licensed concessionaire. %%EOF No. Because none of the passenger areas on the following vessels are accessible by elevator, passengers with disabilities will have limited access to passenger amenities: the M/V Gay Head and the M/V Katama. This special fare may not be used for commercial or business purposes in either direction. Passengers are not allowed to bring alcoholic beverages on or off a vessel except for beverages that they are transporting as personal baggage in unopened containers, which may not be opened while the vessel is underway. Please consult the Customer Handbook for eligibility requirements. However, as with any vessel, you should always conduct yourself with care while on-board and pay particular attention to any children traveling with you. This service is available for an additional charge and is subject to certain conditions (including the execution of a release and indemnification agreement). For example, you may always change your license plate numbers, add or subtract passengers, and change your reservation to another trip on the same day without any additional charges or penalties.

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