If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Hi, we purchased a one bed apartment/week(First Club basis) at the Allegro Cozumel in 2008. We hope our experience can help others out there. I posted this on another thread, but thought it might help anyone here who hasn't seen it. For over 15 years, the Occidental Vacation Club (previously named Allegro Vacation Club) has been providing timeshare memberships in properties located in the Caribbean, Mexico, Costa Rica, and Europe. Nos enorgullece estar afiliados a RCI y nos complace dar la bienvenida a los miles de miembros que intercambian su tiempo para descubrir nuestros resorts en el paraso. that would appeal to the most demanding vacationer. Does anyone know exactly how this works? Secondly, We thought we were entitled to the premium liquor on display in the windows at the 'First Club' welcome center, but accessing that upgrade was a constant battle. And the Mexico Espectacular show, it makes your money worth is around 7:00 p.m. and lasts almost 2 hours (just in time to go back to the hotel and have a nice dinner in one of the five a la carte restaurants, all are excellent). I told them I would need to consult an attorney or research the company and they got us out asap. We don't even want to vacation ther anymore. Read More For us, it was a great experience, the best hotel I could chose for our honeymoon, the best place, the best timeIn a more neutral point of view, overall the hotel I think deserves four stars, my experience is worth more than five, and the experience of others sometimes is one, two I dont think this hotel deserves less than four in an impartial point of view. The staff work hard and are all polite,outside of the reception area found english not to be widely understood but then again we didn't have Spanish. For those of you who have bought a house its much the same, page after page of paperwork that you need to sign. Was the address you Fed Ex your cancellation to in Playa del Carmen? We were told that this may not be possible after all because they wouldnt be able to determine the demand of other club members even if we booked far in advance to secure the rooms. Royal Club experience with Xcaret Park: Awesome!!! Occidental Vacation Club provides everything needed to enhance the experience from state of the art equipment to professional guidance and help to choose the perfect location. Are First Club members able to sell a week? Julio in the Mexican restaurant made our evening supplying us with so many different shots and entertaining. Guest choose destinations that may include any of a dozen secluded beaches, natural parks or hidden wells, making it a truly unique experience. With a nice view and ambience. We stayed at this resort because we are members of the 'First Club', Occidental Resorts and when trying to use our membership weeks this last year, we were informed that there were no rooms available at ANY of their Mexican locations. Waited over three hours to get another room(Not the one we paid for). You know what? They wouldn't do it, so I didn't pay anymore. Even sometimes we had no waiting time. First Club Private Area is Heavenly. Bonus weeks on top of the package you are buying. If staying at other hotels in the area this eco park is worth a visit. Dear Febolinho,We are so greatly pleased with your review!It is so lovely to hear how much you enjoyed literally everything about our resort. The trips we enjoyed were chichen Itz , swimming with dolphins @ dolphin discovery island and a bar crawl including coco bongos (recommend all three!) The First Club also has its own dedicated concierge, exceptional room amenities and the right to upgrade a unit at any non-First Club property in the Allegro Vacation Club. resort company, allows the club to offer properties that include multiple restaurants (in some The revocation according to this article, will terminate the contract. The man in charge on a day-to-day basis is Michael Barca from Lindenhurst, New York, who, along with founder Angela, is responsible for growing the membership on the page. We bought an alternating year Royal Club membership at Xcaret in 2008. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. For the first time ever, Forbes Travel Guides 2019 Star Awards includes Royal Hideaway Playacar in itsRecommended Hotels category, highlighting its extraordinary location, stunning design, exquisite culinary offerings, relaxing spa, and much more. Review tags are currently only available for English language reviews. According to Forbes Travel Guide, some of Royal Hideaway Playacars most outstanding aspects include: Relaxing treatments offered at the propertys spa the icing on the cake of an unforgettable vacation experience. I was staying with my friend and had booked a twin room, unfortunately when we checked in there were no twin rooms with balconies available so we opted for a double room. One of the Matre D Ladies, used to greet us every breakfast and dinner, and walk us arm and arm to our table, so very welcoming and warm to help vacationing with an aging parent who is physically challenged: resort is small not a lot of walking your mom should be able to get around without any trouble. The time was right, because we went in October, low season in October-November and not too much people in the hotel. A lush garden area, which is full of canals and bridges that lend the spot a very romantic atmosphere. We went 2 times breakfast there, and it has a beautiful view! I would also have the letter notarized for good measure. The email address This elite First Club gives you access to luxurious accommodations in the several Occidental Vacation Club Resorts that are already renowned for their beautiful views and lush surroundings. It is worth it! In exchange for the car we agreed to take a 90 minute tour of Occidentals Xcaret resort in Playa Del Carmen. If the 5 days pass it is yours. and french angels the size of serving platters defo worth doing the hotel has a inhouse company called prodive and they were lovly.cannot wait to return which we will. This is the best most complete timeshare info I have ever read on TA. We werent looking for a handout; we just didnt want to be stuck with the timeshare for the next 25 years. We tried to cancel within the 5 days by FedXing our cancelation papers (we have moved to another city in Mexico and couldn't appear in person). In November 1, and 2 we had Dia de muertos celebration, and the hotel began to be very crowdy those 3 days, but it was very nice to see all the traditional altars, customs and activities. Its a great feature for our members. Hotel Features Unlimited meals, snacks & beverages 6 restaurants, 3 bars & 1 Disco with bar In-room dining Fax the company a copy of the letter, and state that you will be mailing the original to them. Situated within an ecological and historical preserve less than an hour from Cancun International Airport and 10 minutes from the renowned Playa del Carmen, the all-inclusive Occidental at Xcaret Destination boasts spectacular grounds, a pristine coastline and unparalleled service and amenities. And moved it to the Lobby Very disapointed!Who wants to look at palm bushes and a parking lot! In the end we were refunded our deposit less the costs for the stay and dinner which we had no problem in paying. USA/Canada 888-538-8048. Occidental First Club Substitution. We are booked in to Occidental Grand Xcaret for 2 weeks in August. My husband and I purchased the Royal Club membership a few weeks ago. I reminded them that I had the paperwork stating how much our stay at the Royal Hideaway was valued at, and that we wouldnt be charged a penny more, and if they did try to charge use anything additional that they would be dealing with our credit card company (used to make the deposit), and our attorney. Strawberries covered with chocolate.We were amazed! The new private area has a fantastic lounge area that is poolside and staffed from early morning to late evening. Also on our paperwork it shows we purchased a two bedroom unit in Prime D2 season at Occidental Allegro Nuevo Vallarta. when offered and walk away. The room has everything you need and was beautiful. The Yacht Club Membership is offered as an addition to First Club and Grand Level members and includes a 4-6 hour cruise from Punta Cana, Riviera Maya area or Aruba. This is clearly the true meaning of a Club, where people have something in common and share the experience together. The next day, we went to the beach(beach???). All 11 Occidental Vacation Club vacations include unlimited meals and snacks, la carte dining in specialty restaurants including unlimited alcoholic beverages; sports (including tennis on a lighted court, water polo, aqua aerobics, and kayaking where available), use of the fitness center and more. We finally opted to purchase finer liquor and wine. I was very polite with them, and explained that after further thought the club wasnt in our best interest. Seems there are plenty of rooms just simply do not wish to honor a gift voucher that we were really excited to receive. The Occidental First Club will also allow you to exchange internally to the best destinations in the Caribbean and will give you access to : ARUBA, at Occidental Grand Aruba; in the DOMINICAN REPUBLIC at Occidental Grand Punta Cana and at Allegro Puerto Plata; in COSTA RICA at Occidental Grand Papagayo and, in several destinations in MEXICO at Occidental Grand Cozumel, Allegro Cozumel (this membership's Home Resort), at Allegro Playacar in Playacar and Allegro Nuevo Vallarta. Sign Up to My OVC Dear member, As an Occidental Vacation Club member, you can create an online account to request reservations, manage your ownership, view Member benefits and specials, and much more. The Occidental Cozumel caters to families and honeymooners alike, with six restaurants, in room dining, four bars and a nightclub, along with three pools and a Kids Club with a host of entertaining supervised activities. At first, they didn't give us the room that we paid for, then when we got into the room, the A/C wasn't working. Please let me know. Grand sirenas premium club /Ultimate leisure club info. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Your specially appointed 2-bedroom suite is equipped with every conceivable comfort and luxury, including Snorkeling Gear or a Fishing Rod, as well as special privileges to beach beds, Members Only Lounge for a daily Gourmet Breakfast and Premium bar. Taxes and fees that are shown are estimates only. private restaurants and exclusive beach areas, depending on the resort. They have an agency that helps to facilitate the rental of weeks you do not wish to use and that you will actually make money on these weeks. I got really fed up trying to straighten everything out. Just Purchased the Occidental Vacation Club Membership 12 years ago Save My husband and I purchased the Royal Club membership a few weeks ago. In order to activate your account please fill out the following form. We read every word of it. It seems you have had a change of heart but are forced to go through with the transaction. This allows our Club to provide a membership You will love it, all the way around. Thank you again for contacting Timesharing Style. The last time I was there they gave complimentary tickets. It was after we got home and spoke to a representative about the possibility of booking all of our weeks at once for our wedding guests that we became truly alarmed. As an Occidental Vacation Club member, you can create an online account to make Dear lindylouharkerI would like to thank you for choosing Barcel as your vacation hotel and the time you have taken to share your impressions of the property and services.We are happy that we have exceeded your expectations and you have enjoyed your stay with us.Our goal remains that of serving all of our guests to the best of our ability, to ensure that we are creating unforgettable experiences. It's completely new, and it reflects exactly what the First Club is: comfort, relaxation, service and fun, said Luis Namnum, President of Occidental Vacation Club (OVC). You have 5 days to cancel. Angela says that for the last nine months Mikes knowledge of timesharing and OVC has been a cornerstone of our successful page., Cindy Harper, who has been a member for 15 years and hales from Sibley, Iowa says the FB page is one of her favorite things about the Club. The staff here are so friendly and have made this holiday one we will never forget! Lovely hotel in a great location, so close to bus stops and 10mins walking to La Isla shopping plaza, will definitely stay here again. We seem to kind of be in a rut, and return to the same resorts every year. I think that is a lie. Daily entertainment and a supervised Kids Club (ages 4 12) are also part of the package, as well as nightly shows and live entertainment and all taxes and gratuities. European hotels are also more expensive, but we have to weigh up (ta && ta.queueForLoad ? resorts offer our members additional destinations, from Colombia to Italy, the vacation possibilities from the Tamarindo city cent. Onboard, members are welcomed by a professional crew who waits on them hand and foot, treating each guest like a member of royalty. This Membership at Occidental First Club is for those who to be pampered is an integral part of their vacation. 3.5K Activity 2 new posts today 50 in the last month 3,526 total members No new members in the last week Created 11 years ago Group rules from the admins 1 Be Kind and Courteous We're all in this together to create a welcoming environment. I am very worried they pulled a big switch on us. RCI es un proveedor global de servicios de viajes de placer para empresas y consumidores, y el lder mundial en intercambio de vacaciones. . Riviera Maya, Aruba and the East Coast of Dominican Republic are all abundant in natural beauty. I went to the hotel for my Honey moon for 8 days. It has a minibar that everyday is filled back again and you can ask for more water, more sodas, or beer. The Occidental Grand Xcaret features 11 international restaurants and 10 bars. We feel that our Club has to deliver a vacation experience of exceptional quality. Unfortunately, there's no beach service (or free Wi-Fi) unless you're a Royal Level guest. Dear Abbie C,Thank you for your excellent feedback! Some items at available upon special request, but even the basic services are truly elegant says Vice President of Marketing Marcel Olivares Occidental Vacation Club, a vacation ownership company known for its attentive service. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-27506932', '');}, 'log_autolink_impression');airfare deals. The bed was HUGE so it didn't matter and the view more than made up for it. Not tried swapping our week for another resort on time-share. I would highly recommend going for breakfast. I quietly and politely say "no thank you." My fianc and I were in Mexico scouting out potential locations for our destination wedding. Tripadvisor performs checks on reviews. more. See all 8,570 reviews. Maybe we need to put our embarrassment behind us, keep the membership and use it. Wow! Occidental Vacation Club Selling Personal Information? We are not expecting to get our money back, we just dont want to pay the thousands left over the next few years! The page was started by Angela Simonelli Yost, an OVC member from Oakhurst, New Jersey who explains she started this page several years ago, long before OVC entered the world of social media., She says I wanted to connect with other members to exchange information. Or click here for more international numbers. Dear Sudburyitalian:Before than anything a cordial greeting from the team that makes up the Hotel Barcel .We sincerely regret not being able this time to meet your high expectations and for give us your valuable time to write a review on this website and call our attention to issues in which we can improve. It just isn't what we bought into. I just purchased the Occidental Vacation Club at Allegro Playacar. We wanted to cancel our membership, but ready the paperwork in the binder again only to see line item #28 of the Terms and Conditions of Membership Purchase Contract: Cancellation: The purchaser may cancel this Contract without any penalty or obligation within five working (5) days from the date of this Contract, so long as the Purchaser has not received the benefits of this Contract within the term of five (5) days. I was appauled at the strategies they tried to use on people, buy trying to apply emotions and guilt into buying and even peer pressure. Before you sell, you should really understand what you purchased. Well, to say that it falls short of 'First Club' treatment and amenities is an understatement! The entrance to the Park is near the beach in the hotel arriving to the dolphin area, or 4 minute walk from the main lobby, it also can be done by boat and you arrive exactly to the Park Auditorium named Tlachco Theater, where the show is presented every night.The 3 underground rivers at the park are incredible! A few of the Barcelo Hotels have recently become partners of the Occidental Resort chain, and therefore we were given this destination for our vacation as a comparable alternative. The specially appointed suites are equipped with every conceivable comfort and luxury you could imagine, including Snorkeling Gear or Fishing Rods. o Yes there is a service that helps with this, but its dependent on if the person renting selects you. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. cases up to 8), bars and entertainment facilities. Since 1958, this prestigious award has showcased the best luxury hotels in the world, which are analyzed and qualified under an extensive list of strict parameters within the Star Rating system. Stick with your membership and make sure you use it! Members who already enjoy the all-inclusive options at OVC and still opt for the higher level yacht club vacation experience are primarily those who choose the finer things in life. My timeshare experience has been pretty accurate and good. A week vacation that you can pick from a binder. For us it wasnt going to. Luis Namnum, presidente de Occidental Vacation Club, estuvo presente junto con RCI y otros ejecutivos del club para compartir la alegra ms reciente en Occidental Grand Flamenco Punta Cana y Occidental Grand Flamenco Ixcaret. Dont expect that in every hotel.The room was beautiful, with a bathtub, 2 TV's, 2 balconies, safe box, DVD player, sofa, etc. The certificate was dated June 2008 and said it was good for "24 months" from the date of purchase. Bonus Time and Yatch Club Privileges are also included in this membership for additional privileges. 74, Rue Pag, St-Sauveur, Qubec, Canada, J0R 1R5. Occidental Vacation Club began operations in 1993 with the vision of offering an attractive and different product to the vacation club market. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-27533996', '');}, 'log_autolink_impression');flight costs and time, etc. The staff here are so friendly and have made this holiday one we will never forget! "No solo estamos ubicados en reas tropicales espectaculares con mucho sol y diversin, tambin trabajamos arduamente para que todos los aspectos de nuestras vacaciones con todo incluido sean agradables para los visitantes de todo el mundo", dijo Namnum.

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