Live Nation has reported revenue growth of 7% to $11.5bn in 2019, with a 10% rise in ticket sales year-on-year to 38 million. New and enhanced programming alternatives is expected to expand the industrys customer base and increase patronage for exhibitors. Thousands of email sent out to people stating "Congratulations, you have been successful in the ballot for a pair of standing tickets". Supplemental Operational and Financial Information, First Quarter 2023 Live Nation Entertainment Earnings Conference Call. Pay at Ticketmaster is significantly lower than some of its highest paying competitors, like Meta, Airbnb, and LinkedIn, which pay $155,739, $145,035, and $135,189, respectively. "[63] One month later, a group of customers filed a class action lawsuit against Ticketmaster. After two rounds of ticket balloting remaining spare tickets were sent out to people who originally put their name down. Free report customization (equivalent to up to 8 analyst working days) with purchase. View contact profiles from Ticketmaster Popular Searches Ticketmaster : Entertainment: A host of service fees, surcharges and taxes is riling concert-goers--and lawmakers", "Ticketmaster says pricey resale tickets protect consumers", "Bruce Springsteen 'furious' at Ticketmaster", "Bruce Springsteen "Furious" At Ticketmaster, Rails Against Live Nation Merger", "Live Nation Rules Music Ticketing, Some Say With Threats", "Ticketmaster agrees to pay up to $23 million to customers in lawsuit", "Why Is the Live-Event Ticket Market So Screwed Up? These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. Over here, at SignHouse, we're producing more of what you just read. (of the document filed at Companies House), Companies House does not verify the accuracy of the information filed. Annual Revenue > $1.0B. Live Nation Entertainment annual revenue for 2021 was $6.268B, a 236.8% increase from 2020. YouTube sets this cookie to store the video preferences of the user using embedded YouTube video. Booking for an event overseas in different countries uses different sites. All rights reserved. Their most recent investment was on Sep 12, 2008, when Active Network raised $92.3M. The rapid adoption of smartphones and tablets in countries such as Qatar, Turkey, and UAE is anticipated to drive market growth. [29] In 2009, Ticketmaster released a digital ticketing system that required customers to prove their identity prior to purchase. [7][8], In November 1993, Microsoft co-founder Paul Allen acquired an 80% stake for more than $325 million. [61], In September 2018, the Toronto Star reported that Ticketmaster was not enforcing ticket limit rules on its resale platform, TradeDesk. The world of eCommerce for entertainment will be connecting, in-person at our 11th annual TheTicketingBusiness Forum on 18-19 April in Manchester, UK. Event organizers across the globe are forming new ways to offer exclusive passes for catching attention of audiences growing appetite for customization. The Northern Quarter of Manchester has served as the home of Ticketmaster's UK Contact Center and Fulfillment business for more than 14 years. Employees 1.0-5.0K Agree? The move enabled the company to build contracts with many well-known venues including the LA Forum. [28], Ticketmaster sells tickets that its clients make available to them. [112] Prior to the ticket booking platform going live, many users complained that the Ticketmaster website had crashed with a 500 error. Yes, Ticketmaster UK can only help with queries for events taking place in England, Scotland and Wales. Find out why thousands of people are moving to CalHouse as a Calendly alternative (100% free)! Such services save time and are a cost-effective way of buying movie and event tickets. A significantly higher number of theaters and exhibitors have started accepting m-tickets and e-tickets to prevent wastage of paper. Furthermore, the hassle-free process of online booking and transaction increases convenience for both consumers and service providers. The acquisition is scheduled to complete in Q3 (subject to customary closing conditions being satisfied). In 2022, Ticketmaster sold most tickets in the US, with 84.33% of the tickets. The introduction of RFID tags built in to wristbands allow customers for ticketless entry and cashless event purchases. RFID tags are useful in multi day events, it includes customer information which is displayed at the time of security check. This cookie is set by GDPR Cookie Consent plugin. [33], In November 2020, Ticketmaster announced it will check the COVID-19 vaccination status of ticket buyers before issuing passes when live events return in 2021. Discounted price for multiple reports across domains, 2. Ticketmaster has 6,678 employees, and the revenue per employee ratio is $2,497,941. COVID-19 shall accelerate the demand for agile and flexible work styles and further push the adoption of communication services that tend to improve work-life balance. Ticketmaster annual revenue for 2022 was $16.7B, a 166.11% growth from 2021. This is an essential cookie for the website live chat box to function properly. [82] Smith priced tickets for the Cure's concerts for as low as $20, but Ticketmaster charged fees that equalled more than the price of the base ticket. Following the widespread criticism of the company's handling of the pre-sale of Taylor Swift's The Eras Tour in November 2022, the Department of Justice began a formal investigation into Live Nation Entertainment on the grounds of monopoly, antitrust law and consumer rights violations. Use this image Source: Zippia, Economic Liberties Ticketmaster Market Capitalization Rapino added: The strength of our business is continuing in 2020, with concert tickets sold through mid-February for 2020 shows up 10% to 38 million, and a pipeline of 4,700 confirmed arena, stadium and amphitheatre shows, up 30% from the same time last year. But opting out of some of these cookies may have an effect on your browsing experience. Various technological advancements have changed the way consumers buy services and products. [22] This consent decree was extended in 2020 by an additional five years, and that the company acted in violation of the terms of the 2010 agreement. [115][116][117], Ticketmaster was heavily criticised for their handling of the tickets for Coronation Concert of Charles III and Camilla. However, it does not generate profit the way many people believe! The witnesses prosecuting Ticketmaster included Jerry Mickelson, the president of JAM Creative Productions; and Jack Groetzinger, co-founder of SeatGeek. Ticketmaster immediately published a statement saying they are working to fix the issues "as the site was unprepared to accommodate the sheer force of hundreds of thousands of Swift fans",[86] and subsequently reported that "hundreds of thousands of tickets" had already been sold and rescheduled the remaining onsales to a different time, including the Capital One onsale to November 16. The ratio of male-female Ticketmaster users is almost perfectly balanced. Everybody starts on a free plan, and you can stick to it forever. 2023 Live Nation Worldwide, Inc. All rights reserved. Compare LYV With Other Stocks From: To: Zoom: This cookie, set by Cloudflare, is used to support Cloudflare Bot Management. The cookie is used to store the user consent for the cookies in the category "Performance". Looking at 2020, I am confident in Ticketmasters ability to extend that leadership position globally as we add more customers, ticket more events and expand our digital ticketing footprint.. The word "Ticketmaster" was trending number one worldwide on various social media platforms such as Twitter and TikTok. [CDATA[ Ch Daniel is the co-founder of SignHouse and chairman of the CHGroup. Stubhub 's estimated revenue per employee is $210,165 . [23], In May 2013, Ticketmaster agreed to pay up to $23 million for enrolling customers into a rewards program that charged $9 per month. Replay. Ticketmaster Entertainment, Inc. is an American ticket sales and distribution company based in Beverly Hills, California with operations in many countries around the world. Although there are still limited tickets on Ticketmaster, seats are also available on verified resale sites, including StubHub, Vivid Seats,. Live Nation Entertainment annual revenue for 2022 was $16.681B, a 166.11% increase from 2021. In order to ensure business continuity amidst the COVID-19 crisis, business organizations, especially in highly affected countries are allowing their employees to work from home. [132] Ticketmaster also works with wrestling promotions World Wrestling Entertainment (WWE) (1994) and All Elite Wrestling (AEW) (2019), In 2017, Ticketmaster announced it would open the TicketExchange platform to allow the sale and validation of tickets on third-party websites, including StubHub. If you do not claim your tickets by this date then they will be re-allocated", as a result many people had already booked hotels or the day off work in anticipation that they had already gotten the tickets. Then, there's Canada with a share of 5.28% of all tickets. Tickets are sold through Ticketmaster at a rate of roughly 18 times per second, with a face value of $202 on average. [113] Tickets for the contest's final sold out in 36 minutes, with the remaining available shows selling out around an hour later. Digital projection combined with satellite delivery allows exhibitors to expand their product offerings, including the presentation of 3-D content and alternative entertainment. Rosen drove investment into the company and led the switch to computerized ticketing. We use cookies to make our services work and collect analytics information. [48], In a 2009 article by the CBC, Ticketmaster argued that legislation was needed in Ontario to protect fans from scalpers and unauthorized ticket brokers saying, "You and I both know there is a thriving ticket-broker industry so the law is really a fiction We very strongly feel the law needs to be modernized to reflect the reality of internet commerce. [23] Live Nation CEO Michael Rapino was named CEO of the new company. Customers, particularly in the Asia Pacific, have exhibited willingness to pay marginal Internet handling charges in order to avoid standing in long queues, which has positively shaped the market. Ticketmaster's clients include venues, artists and promoters. Ticketmaster also owns and operates TicketWeb, a ticketing website geared towards independent venues. Irving Azoff, Ticketmaster CEO at the time, released an apology and stated that the TicketsNow link would no longer be shown for Springsteen's concerts. Clients control their events and set ticket prices, and Ticketmaster sells tickets that the clients make available to them. This is expected to have an impact on the commercialization of commercial 5G standalone deployments and revenue generated through 5G services. Market Data powered by QuoteMedia. Choose reports from a database of more than 10,000 reports. For the purpose of this study, Grand View Research has segmented the global online event ticketing market report on the basis of platform, event type, and region: Platform Outlook (USD Million, 2014 - 2025), Event Type Outlook (USD Million, 2014 - 2025), Regional Outlook (USD Million, 2014 - 2025). On Ticketmaster.com, desktops drive 18.6% of visits, while 81.4% of visitors come from mobile devices. The company has also faced scrutiny from the United States Department of Justice for retaliation against venues violating its 2010 10-year consent decree from the Live Nation merger, which has been extended an additional five years from 2020 through 2025. Ticketmaster has a total of 62 apps, including 31 iOS apps, and 31 Android apps. The company's ticket sales are fulfilled digitally or at its two main fulfillment centers located in Charleston, West Virginia, and Pharr, Texas for both primary and secondary markets. It looks a bit crazy, doesn't it? Ticketmaster has had 2 exits. 1. [98] However, PROFECO ordered that those affected not only be refunded the full cost of the ticket, but an additional 20%. Ticketmaster is registered under the ticker NASDAQ:TKTM . By clicking Accept, you consent to the use of ALL the cookies. In 2022, Ticketmaster has an average Monthly Active User (MAU) of 113.6 million users. MEA is anticipated to witness considerable growth over the forecast period. Many service providers offer loyalty programs to users to retain them for a longer period through their mobile platforms as well. [30], In 2016, Ticketmaster released a statement in favor of the Better Online Ticket Sales Act (BOTS Act), which banned the use of ticket bots to buy large amounts of tickets online and resell them at inflated prices. The data presented on this page does not represent the view of Ticketmaster and its employees or that of Zippia. [107][108], In March 2023, fans of Canadian rapper Drake also filed a class action lawsuit against Ticketmaster in the Superior Court of Quebec, alleging intentional deception and fraud. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Event-related deferred revenue was $3.5 billion as of March 31, 2022 compared to $1.5 billion as of March 31, 2021. Ticketmaster is available on Google Chrome (download latest), Microsoft Edge (download latest), and Mozilla Firefox. The 2022 FIFA World Cup is scheduled to be staged in Qatar; this is likely to provide an impetus to service providers in the country. By continuing past this page, you agree to our terms of use. [55][56] In 2018, the United States Department of Justice began reviewing complaints by AEG that claimed the company had engaged in anti-competitive practices. Hubbard has never run a global business with 3,000 employees, 11,000 clients, and $1.2 billion in annual revenue. [58], Ticketmaster secretly partners with scalpers to drive up prices for consumers. He hasn't managed a company one-fifth Ticketmaster's size. 100%-off invitations: access paid products for $0, Statistics &Research for Tech Companies, Ticketmaster Revenue and Growth Statistics (2023). Stubhub's estimated annual revenue is currently $232.2M per year. Est. Vimeo installs this cookie to collect tracking information by setting a unique ID to embed videos to the website. [87], Fans and customers online widely criticized Ticketmaster for a flawed ticketing model that obstructed them from purchasing tickets. YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data. On the flip side, telecom regulators worldwide have postponed their plans of 5G spectrum auction amidst the global pandemic. Your submission has been received! They are re-designing their websites and developing mobile applications and enhanced online event ticketing software to offer a user-friendly booking experience. [79], Ticketmaster and Live Nation has faced backlash for their dynamic pricing system and "platinum" tickets when tickets for Bruce Springsteen's and Blink-182's 2023 tours went on sale in July and October 2022 respectively, which saw fans of both acts criticize prices for random seats across the venue going for hundreds or thousands of dollars during pre-sales or right when tickets went on sale for the general public. [106] He went on to release a live album, entitled All My Homies Hate Ticketmaster. To make the Ticketmaster weekly e-shot more relevant to the recipient, it is distributed to over 9 million subscribers and divided by location. Ticketmaster is subject to numerous controversies and lawsuits, alleging violations of various laws. She said that she was "not going to make excuses for anyone because we asked [Ticketmaster], multiple times, if they could handle this kind of demand and we were assured they could." However you may visit Settings to provide a controlled consent. Risk Factors" of the company's most recent Annual Report filed on Form . Ticketmaster's market capitalization has significantly grown since December 2022, when it was valued at $15.74 billion. This years attendance is our best yet see an extract here with an outstanding programme of speakers, guests, content and networking PLUS the annual Awards. Live Nation Entertainment annual revenue for 2020 was $1.861B, a 83.88% decline from 2019. The top traffic source to ticketmaster.com is direct traffic, driving 37.49% of desktop visits last month, and search is the 2nd with 31.75% of traffic. Ticketmaster is a California-based ticket marketplace that allows individuals to buy and sell tickets for concerts, sports, theater and family events. Their most recent investment was on Sep 12, 2008, when Active Network raised $92.3M. The average employee at Ticketmaster makes $36,195 per year. They give fans fair and safe access to some of the best seats in the house. Their stock opened with $14.50 in its Nov 19, 1996 IPO. The Asia Pacific region is expected to witness significant growth over the forecast period, due to increasing penetration of internet and smart devices. Compared with the previous year, the company reported a Turnover decrease of -162.25%, which is an equivalent of 12.6 million. Get our 2-minute email updates that we send to 1,000s of people. The most common ethnicity at Ticketmaster is White (52%). [97] Due to the criticism, Ticketmaster Mexico released a statement through their social networks apologizing and saying that "the inconveniences in the accesses were a consequence of the presentation of an unprecedented number of fake tickets, which caused an out of the ordinary agglomeration of people and an intermittent operation of our system". The consent decree is extended through 2025 and is required to enforce its own compliance with the decree with a penalty of $1 million for any future violations. The band said they were protesting Ticketmaster's ticket fees, while Ticketmaster argued that the band was taking revenue from venues and promoters. [83], On November 15, 2022, the first day of pre-sale of tickets to verified fans for the US leg of the Eras Tour (2023) by American singer-songwriter Taylor Swift,[84] Ticketmaster's official website crashed following "historically unprecedented demand with millions showing up", halting the pre-sale. Ticketmaster provides ticketing services in 31 countries and in 2019 delivered 115 million tickets internationally. [9][7], In 1998, USA Networks Inc., later named InterActiveCorp (IAC), purchased a majority stake in Ticketmaster. Ticketmaster has 6,678 employees, and the revenue per employee ratio is $2,497,941. [95], On December 9, 2022, the day of Bad Bunny's first concert of his World's Hottest Tour in Mexico City, an unprecedented number of tickets were cancelled, affecting a considerable group of concertgoers, whose tickets were confiscated and destroyed. The majority of visitors are between the ages of 25 and 34. [36], Typically, fees added to a ticket's face value have included:[37][38][39], As the Los Angeles Times has explained, "the 'service fee' is intentionally kept separate from the list price for two reasons: to make the base price of a ticket appear more affordable, and to create the impression that only Ticketmaster pockets that fee. [10] That same year, the company merged with CitySearch and was renamed Ticketmaster Online-CitySearch. [125] Ticketmaster has partnered with musical acts such as Taylor Swift,[126] and the Trans-Siberian Orchestra,[127] and theatre productions such as Hamilton and Harry Potter and the Cursed Child. Ticketmaster has made 5 investments. This goes for all countries in which the website is available. Ticketmaster revenue is $16.7B annually. After extensive research and analysis, Zippia's data science team found the following key financial metrics. [19] Front Line CEO Irving Azoff became CEO of the new company, which was renamed Ticketmaster Entertainment. The growing advancement in data analysis and gathering, and wireless technology is significantly impacting events globally. This continued expansion in Asia . One thing we know is that Upfront Ventures is a major investor that funds Ticketmaster. Get the full ticketmaster.com Analytics and market share drilldown here . (100% free). Fiscal Year Ended Dec 31, 2022. The U.S. is estimated to witness significant growth over the next few years due to the greater presence of the tech-savvy population in the country with growing disposable incomes. Live Nation reports revenue growth in 2019 to $11.5bn - TheTicketingBusiness News All the latest entertainment ticketing ecosystem news from around the globe and up-to-the-minute media coverage from all the leading voices in the ticketing business industry, all in one place - curated and edited by TheTicketingBusiness team at Xperiology. Prominent services providers are increasingly developing user-friendly apps for Android and iOS to facilitate hassle-free ticket purchases. SME's reported revenue rose by nearly 24% to 1.38 trillion yen ($10.16 billion) and operating income rose nearly 25% to 263 billion yen ($1.94 billion) for the fiscal year 2022, making it the . Language links are at the top of the page across from the title.

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