The entrance area/door is clearly signed with the name of the service/department. There is not a door release button when exiting. No 020 8535 6438 or via email to wxpals.bartshealth@nhs.net who will be happy to assist if you need any guidance or support. You will need to provide them with of your details i.e. You have already flagged this document.Thank you, for helping us keep this platform clean.The editors will have a look at it as soon as possible. Kindest regards The width of the accessible toilet door is 85cm (2ft 9in). There is not a low section of the counter (76cm or below) available. We were very disappointed and sorry to learn that your experience did not match the expectation you had of us. We are pleased that you are happy with the care provided at Whipps Cross hospital. Opposite the maternity main entrance - three drop-off bays for women in labour or partners collecting mothers and babies. Your file is uploaded and ready to be published. There is a waiting area close to the reception point. The audiologist whose name I sadly don't know is a real credit to the hospital. 42 0 obj <>/Filter/FlateDecode/ID[<74B927D2C985F84CA3FDC36FCAC90B28>]/Index[22 38]/Info 21 0 R/Length 102/Prev 200016/Root 23 0 R/Size 60/Type/XRef/W[1 3 1]>>stream March 24, 2023. Whipps Cross University Hospital - Wikiwand The car park does not have a barrier control system. This meant i was inconvenienced when trying to re arrange prebooked leave of work and care for after my surgery. The telephone number for the Patient Advice and Liaison Service (PALS) is 020 8535 6438. The Margaret Centre | Cancer Care Map Getting To The Hospital Getting Help and Assistance Getting To (Plane Tree Centre) Magazine: Whipps Cross Hospital Site map and wayfinding system. The width of the door opening is 83cm (2ft 9in). Buses 257, 56, and 230 also stop near the hospital grounds at the Whipps Cross roundabout (around 200m to the Hospital Main Entrance.). This is the best entrance for car parks 1 and 2. New - Review - iWantGreatCare The height of the wash basin is 80cm (2ft 7in). There is sufficient space for a wheelchair user to use the waiting area. Medical Education Centre [2] In 1936 the hospital had 741 acute medical and surgical beds. Car park two should be used for main entrance, eye treatment centre and plane tree centre. There is a/are manual, heavy, double door(s) between the Orange Zone main entrance and the department/service. There is a Patient Advice and Liaison Service (PALS) at the hospital. Plane Tree Centre is/are located on the ground floor of the Outpatients building in Yellow Zone. HW}WUH:<1`SDJY XH"O>u>o@|?=k9SP_=Qn2>M1aaa5- As you face the toilet pan the transfer space is on the right. Payment machines are located in the centre of the car park and off Hospital Road. These have a time limit of 10 minutes maximum to drop off patients. Thank you for taking time to contact us with feedback. There is not a flashing fire alarm beacon within the waiting room / area. Kindest regards We would like to share your kind words with the team that took care of you and would like to request that you email your details to wxhgovernance.bartshealth@nhs.net Whipps Cross, Whipps, Waltham Forest, Hospital, redbridge Whipps Cross Hospital provides a full range of general inpatient, outpatient and day case services, as well as maternity services and a 24-hour emergency department and urgent care centre. The ramp/slope is located in front of the entrance. On entering the outpatients main building go straight ahead past reception and through the double doors. The height of the toilet seat above floor level is 45cm (1ft 6in). Central Complaints Team Location within Waltham Forest. Kind regards Barts Health NHS Trust. [16], In 2014, Whipps Cross Hospital Radio became the second most used entertainment channel at Whipps Cross Hospital. Whipps Cross Hospital Site map and wayfinding system Key to Symbols: Male, female & disabled toilets Lift Stairs Teabar (or drinks vending machine) Restaurant Payphone Help Desk Bike Park Pay & Display Car Park Car Park for Disabled People Bus Stop Bus Route Entrance = Temporarily closed BUS ROUTE Social Sorbus Workers House Unit Main Entrance 1 The female and male toilet facilities that were surveyed are located at the rear of the waiting area. This venue does not play background music. There is a low section of the counter (76cm or below) available. The toilet roll holder is not placed higher than 100cm (3ft 3in). Leytonstone [1] Construction of an infirmary for the workhouse started in 1900 and was completed in 1903. The hospital has 4 main car parks: - Car Park 1 for Hospital Main Entrance, Main Building, Chest Clinic and MRI - Car Park 2 for Hospital Main Entrance, Main Building, Eye Treatment Centre and Plane Tree Centre - Car Park 3 for Maternity, Antenatal, and Outpatients - Car Park 4 for the Emergency and Urgent Care Centre (A&E) department. Central Complaints Team. There is a/are general domestic waste disposal units. The room does not have background music playing. By clicking any link on this page you are giving your consent for us to set cookies. The hospital volunteers operate a buggy service to drive patients with mobility difficulties between the Hospital Main Building, Outpatients and other buildings in the hospital site. 203.166.217.20 (Purple), High There is not room for a wheelchair user to manoeuvre. Connaught Day Hospital - comprehensive care for elderly patients - covering their medical, social and emotional needs. %PDF-1.6 % London Have you experienced something like this, here or elsewhere? This is the best entrance for car parks 1 and 2. The email address for the Patient Advice and Liaison Service (PALS) is. [3] When it opened the infirmary provided 672 beds in 24 wards in four awe-inspiring symmetrical blocks with tiered covered walkways and two massive towers. Once again I was treated with great kindness and respect and was given the reassurance that my problem was almost certainly far less serious than was feared! The emergency pull cord alarm is not fully functional. Thank you for taking time to contact us with feedback. Buses 257, 56, and 230 also stop near the hospital grounds at the Whipps Cross roundabout (around 200m to the Hospital Main Entrance.). A total of 19 bays are available for patients and visitors. Were really pleased to hear you felt you received compassionate care from the teams at Whipps Cross Hospital. Whipps Cross University Hospital 6 years ago. First opening over a hundred years ago, our team at Whipps Cross have some of the busiest departments in the country with over 77,000 inpatient stays and 381,000 outpatient appointments every year. The contrast between the internal door and wall is good. This information is for the entrance located in the Orange Zone. There is sufficient space next to the bed/couch for a mobile hoist to operate. Whipps Cross Road The nearest standard toilet is located at Ground Orange Zone Junction 3. On the day the staff were very friendly and helpful but the wait time was ridiculous. There is a flush, however it is not on the transfer side. There is sufficient space to write or sign documents on the counter. Whipps Cross University Hospital is located in Leytonstone in the East End of London. The staff in each department, especially the nurses and Doctors in Acute assessment 1 and Victory Ward are exceptional, kind people who ensure that their patients are given the best care. The ramp/slope is located between the first and second doors. There are volunteers available for help and assistance at the hospital. This information is for the entrance located on the ground floor of Outpatients. The contrast between the external door and wall is good. Copyright 2023 AccessAble. We were delighted to be commended by the Chief Nursing Officer for England, Jane Cummings following a recent visit. Car parksone andtwo are located just off Hospital Road. The height of the towel dispenser is 115cm (3ft 9in). [21], Bus routes W12, W15, W19 and on Sundays 357 stop outside the hospital main entrance. Kind regards The hospital restaurant provides a range of food, snacks and hot and cold drinks to visitors. [12] Whipps Cross was listed as having one of the worst rates for MRSA in 2008[13] but by 2010 Whipps Cross had the lowest rate of infections in London. There is also a shop in the main outpatients area open between Monday to Friday from 7.30am-5.30pm. Disposal facilities are available in the cubicle. You have already flagged this document.Thank you, for helping us keep this platform clean.The editors will have a look at it as soon as possible. visibility, Whipps Cross University Hospital / Urology, This means that some features of Care Opinion won't work, We recommend you enable JavaScript in your browser and then. You can email the site owner to let them know you were blocked. The reception area/desk is clearly visible from the entrance. We use cookies on this site to enhance your user experience, Parking (Outpatients Blue Badge Bays), Consultation / Treatment Room (Recovery Area), Consultation / Treatment Room (Consultation), To view the web page described above click here (opens in new tab), Patient Advice and Liaison Service (PALS) link (new tab) - click here, Patients with Learning Disabilities Support link (new tab) - click here, Interpreting Services link (new tab) - click here, Availability and Location of Standard Toilets, Access to Standard Female and Male Toilet(s), Main Building and Hospital Main Entrance link (new tab) - click here. Take the W15 bus directly into the hospital grounds or get a taxi. The dimensions of other designated Blue Badge parking bay(s) vary in size. endstream endobj 23 0 obj <>>> endobj 24 0 obj <>/ExtGState<>/Font<>/Pattern<>/ProcSet[/PDF/Text]/Properties<>>>/XObject<>>>/Rotate 0/TrimBox[26.3386 26.3386 868.228 621.614]/Type/Page>> endobj 25 0 obj <>stream Whipps Cross University Hospital Kind regards Whipps Cross Hospital Site map and wayfinding system. I have been in the hospital since Sunday 23 April, first at A and E, then through Ambulatory care, Acute assessment 1 and then Victory Ward. There is not a hearing assistance system. review titled Faultless quick treatment and care. [2] Designed by Francis Sturdy, the former main entrance is in the style of a northern Renaissance town hall. Getting to and from Whipps Cross is easy with great transport links including a fast tube line, train and bus links all within easy reach. Tell us what was good and what could be improved, say thanks or call for change The waiting room / area does have background music playing. Inside the venue, there is level access to the shared toilet(s). A mobility scooter charging point is not available at the hospital. [14], The hospitals serves as a teaching hospital for medical students from Barts and The London School of Medicine and Dentistry. The consultant doctors and the ward doctors are patient and deal with all sorts of people and from my observations treat everyone with respect. From Leytonstone tube station, take the bus W19 from bus stop A towards Walthamstow / Argall Avenue or bus W15 from bus stop A towards William Morris School. or call us on 0845 113 0012, Response from There are Blue Badge bays in all car parks and additional ones near Outpatients. The height of the soap dispenser is 105cm. Lost_Hospitals_of_London Assistance may be required because there is / are dropped kerbs. From Walthamstow Central, take the bus W19 from Stop: B in the Bus Station towards Ilford. The Gillian Hanson Centre is located directly ahead. Whipps Cross University Hospital is a large university hospital in the locality of Whipps Cross in Leytonstone and is within Epping Forest in the London Borough of Waltham Forest, London, England. In particular I enquired abot the possibility of "Bluetooth" hearing aids, only to be told that the repacement aids I had been sent some months earlier did indeed have this facility - and she then proceeded to show me how to install the app. There is not a 120cm hatched zone around the Blue Badge parking bay(s). - we'll pass your stories to the people in health and social care who can make a difference. In the meantime, we will share your feedback with the department. All in all two very happy experiences of Whipps Cross - well done!i, Report review titled Efficient, helpful and very caring service as unsuitable, Dear Paul S Visited Urgent Treatment Centre on April 2023, Report review titled Dreadful as unsuitable, Dear patient There is not a flashing fire alarm beacon within the cubicle. The hospital volunteers operate a buggy service to drive patients with mobility difficulties between the Hospital Main Building, Outpatients and other buildings in the hospital site. The wash basin cannot be reached from seated on the toilet. The waiting room / area does not have background music playing. There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read. Car Parktwo should be used for main entrance, eye treatment centre andplane tree centre. There is not an assistance dog toilet or toileting area on the hospital site. We are a leading centre for disorders of the female reproductive system and have a skilled team of specialists working across our hospitals. The shared toilet(s) is/are approximately 13m (14yd 8in) from the Centre entrance. When I returned back to the ward I was continuing to vomit after trying to eat and drink and the nurses attended to me quickly and gave me extra time to feel better before discharging me. The alarm was out of reach (higher than 10cm (4") from floor) when surveyed. [18], In December 2022, Bedrock Radio replaced Whipps Cross Hospital Radio. The reception counter is not placed in front of a background which is patterned. The towel dispenser cannot be reached from seated on the toilet. endstream endobj startxref We would welcome the opportunity to look into this in a more detailed and personalised way; if you would like this to happen, please liaise with the PALS Team on site. To view other access guides that are related to this one please use the links below. The dimensions of the designated Blue Badge parking bay(s) surveyed are 360cm x 480cm (11ft 10in x 15ft 9in). Plane Tree Centre | Care Opinion Outpatients only. About: Whipps Cross University Hospital - Wikipedia Republished // WIKI 2 There is not a dropped kerb from the drop-off point. Best wishes, Central Complaints Team, by Vidya Permanand - Posted on 01 May 2023. There is a play area or toys/books for a child to play with. Location or Ward Junction Colour Zone Floor. Whipps Cross University Hospital / Urology Acorn ward 12 Green Lower. The TFL journey planner helps to plan a journey using public transport, cycling and walking. 'A Maker of Matrons? The shared toilets that were surveyed are located to the right as you enter the discharge lounge. Please leave any borrowed books with ward clerks. Everything was clearly explained. I couldnt remember what exactly what the surgeon told me when I came out of theatre so the sister on the ward requested a doctor from the gynaecology team to come down to clarify what happened in my procedure which I really appreciated, I felt much better when I left because of this. Whipps Cross, Whipps, Waltham Forest, Hospital, redbridge There are stops near the Hospital Main Entrance and also near Outpatients/ Maternity. There is not a play area or toys/books for a child to play with. Language interpreters can be provided on request. wxpals.bartshealth@nhs.net DoubleTree by Hilton Amsterdam - NDSM Wharf - Tripadvisor The contrast between the walls and floor is good. hospital or NHS, number, full name etc. When this entrance is closed, patients requiring urgent care should go directly to the Emergency and Urgent Care Centre, which has a 24 hour entrance off Back Road. Throughout my stay, I have experienced nothing but the very best care. As you face the toilet the wall-mounted grab rails are on both sides. Performing this action will revert the following features to their default settings: Hooray! We are pleased that you are happy with the care provided at Whipps Cross Hospital. Kind regards It has been quite an ordeal to say the least with delays at every point. review titled Efficient, helpful and very caring service. Clear signage for the reception area/desk is not visible from the entrance. I witnessed elderly being completely neglected. The nearest Blue Badge bay is 15m (16yd 1ft) from the Outpatients entrance. The soap dispenser cannot be reached from seated on the toilet. E11 1NR, Posted via Outpatients Area 5 is approximately 215m from the Outpatients Main Entrance. The drop-off point is located in front of the main entrance. There is a road to cross between the car park and the entrance. From Walthamstow Central, take the bus W19 from Stop: B in the Bus Station towards Ilford. [8], Whipps Cross provides a full range of local general hospital services and is home to one of the busiest A&E departments in the country. Car parkfour located near the Accident and Emergency (A&E) department. There is step free access to the reception point. Plane Tree Centre Whipps Cross University Hospital, Whipps Cross Road, Leytonstone, London, E11 1NR 020 8539 5522 Send email Visit website View Accessibility Symbols View photos View on a map Access Guide Show Easy Read Easy Read Print/Save as PDF Something changed? We are located inLeytonstone in the East End of London. nhs.uk This accessible toilet is approximately 23m (25yd 6in) from the entrance of The Gillian Hanson Centre. The height of the towel dispenser is 145cm (4ft 9in). or call us on 0845 113 0012, Response from From Wood Street station, take the bus 230 from Stop: D towards Wood Green Station. The lateral transfer space is 88cm (2ft 11in). Then turn right and continue along the corridor, the department is located on the left of the corridor. The height of the coat hook is 168cm from the floor. All these services provide a connection to Waltamstow Central Tube and Overgound Station. Their site says 'FlixBus departs from Platform C, in front of Schiphol Plaza. The reception point is approximately 20m (21yd 2ft) from the centre entrance. This information is for the entrance located facing the Outpatients Building Car Park. From Wood Street station, take the bus 230 from Stop: D towards Wood Green Station, From Walthamstow Central, take the bus W19 from Stop: B in the Bus Station towards Ilford. The reception point is located to the left after the day surgery reception and at the rear of the waiting area. Which is a few minutes walk (nextdoor to taxi rank). Inside the venue, there is level access to the female and male toilets. It was frustrating as i then ended up waiting until the ward was closing for the day at 7pm to be discharged. Kindly note that you will need to provide them with your NHS or hospital number, full name, date attended, contact number (would also be useful) and a summary so that they can ensure that the correct episode is reviewed. Gowns on the floor. The main entrance to the hospital is on Whipps Cross Road (the A114) between the Whipps Cross roundabout and the Green Man roundabout. There is bench seating and also a mixture of single seats with and without armrests. Coordinates. Wall mounted grab rails are available for the toilet. Thank you very much for taking the time to write such positive feedback about the Rheumatology doctor you saw recently and the entire team. Ratings and reviews - Whipps Cross Hospital - NHS Whipps Cross Hospital Site map and wayfinding system Key to Symbols: Male, female & disabled toilets Lift Stairs Teabar (or drinks vending machine) Restaurant Payphone Help Desk Bike Park Pay & Display Car Park Car Park for Disabled People Bus Stop Bus Route Entrance = Temporarily closed BUS ROUTE Social Sorbus Workers House Unit Main Entrance 1 Chest Clinic To Whipps Cross Road BUS ROUTE BUS ROUTE MRI 1 2 Medical Photography Social Workers 3 Learning Centre Just Learning Nursery CT 4 Emergency Assessment Unit HOSPITAL ROAD Emergency Medical Centre Shop Restaurant 5 The Retreat & Quiet Area 6 Board Room BUS ROUTE Accident & Emergency Entrance Accident & Emergency 7 8 X-Ray GP and Outpatient X-Ray Continence Advisory Service EUCC BRIDGE ROAD BRIDGE AMBULANCES ONLY A&E Drop Off ICU 9 4 10 11 GROUND FLOOR Medical Education Centre Pre Operative Assessment Unit Tomswood Unit BACK ROAD Byron 12 13 14 Acorn Unit ONE WAY TRAFFIC Margaret Centre Woodlands Day Unit Connaught Day Hospital HOSPITAL ROAD To James Lane To James Lane BUS ROUTE 2 Eye Treatment Centre Childrens Outpatients FIRST FLOOR Outpatients Reception A&E Bus Drop Off Maternity 3 Renal Unit Plane Tree Outpatients A & B 1st Floor Poplar Ward 1st Floor Primrose Ward 1st Floor Rowan Ward 1st Floor Therapies 2nd Floor Syringa Ward 2nd Floor Sage Ward 1st Floor Department of Sexual Health 2nd Floor Sycamore Ward. The chaplains have links with many faith communities and will always try to get an appropriate representative when asked to do so. BSL interpreters can be provided on request. [15], The hospital has its own radio service; Whipps Cross Hospital Radio (WXHR), a registered charity founded in 1969 by the Walthamstow Lions Club to provide entertainment and information to the patients and staff. There is a clear unobstructed route to the reception point. Parking can be paid in coins or also by phone (020 3046 0010) or using the RingGo app, location 1165 for car parks 1 and 2. The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm. Whipps Cross University Hospital 64512 reviews Whipps Cross Road, Leytonstone, London, England, E11 1NR Is part of: Barts Health NHS Trust Whipps Cross University Hospital, Whipps Cross Road, Leytonstone, London, E11 1NR 020 8539 5522 Send email Visit website View Accessibility Symbols View photos View on a map Access Guide Show Easy Read Easy Read Print/Save as PDF Something changed? The width of the accessible toilet door is 85cm (2ft 9in). The door(s) open(s) away from you (push). The name / number of the room surveyed was; Office/Consultant. Chest Clinic and MRI - Car Park 2 for Hospital Main Entrance, Main Building, Eye Treatment Centre and Plane Tree Centre - Car Park 3 for Maternity, Antenatal, and Outpatients - Car Park 4 for the . The dimensions of the accessible toilet are 190cm x 280cm (6ft 3in x 9ft 2in). We value your feedback as its confirmation to staff and the organization of the excellent care provided at Barts Health. as unsuitable, Dear Deana We use cookies on this site to enhance your user experience, Hospital Parking (Car Park 1 - Hospital Main Entrance), Outside Access (Hospital Main Entrance), Opening Times (The Gillian Hanson Centre), Reception (The Gillian Hanson Centre), Inside Access (The Gillian Hanson Centre), Consultation / Treatment Room (Office/Consultant), Consultation / Treatment Room (Consultant), Accessible Toilet (The Gillian Hanson Centre), To view the web page described above click here (opens in new tab), Patient Advice and Liaison Service (PALS) link (new tab) - click here, Patients with Learning Disabilities Support link (new tab) - click here, Interpreting Services link (new tab) - click here, To see the hospital parking charges please click here (opens new tab), Availability and Location of Standard Toilets, Main Building and Hospital Main Entrance link (new tab) - click here. The dimensions of the Blue Badge parking bay(s) are 300cm x 400cm (9ft 10in x 13ft 1in). There is not sufficient space next to the bed/couch for a mobile hoist to operate. The room does not have background music playing. Attention: there are no FlixBus signs at the bus stop.'. There is not a clear unobstructed route to the reception point. First opening over a hundred years ago, our team at Whipps Cross have some of the busiest departments in the country with over 77,000 inpatient stays and 381,000 outpatient appointments every year. Thank you all so very much, I am humbled by your dedication and care. Pregnancy & Childbirth. Thanks for taking the time to send in your feedback. The entrance area/door is clearly signed with the name of the service/department. This car parkshould be used for maternity, antenatal, and outpatients. There is a dark mat or floor marking at this entrance that might be perceived as a hole. There is level access to the consultation / treatment room. There is room for a wheelchair user to manoeuvre. There is written text signage on or near the toilet door. The entrance door(s) does not/do not contrast visually with its immediate surroundings. The other 4 Blue Badge Bays are in the parking area alongside Hospital Road, opposite the Chest Clinic. Turn left along the corridor to Junction 4 of the Red Zone. I ended up waiting until 2pm for my turn after not eating since the night before. Whipps Cross Hospital | Barts Health London Private Care There is sufficient space next to the bed/couch for a mobile hoist to operate. The lateral transfer space is 126cm (4ft 2in). Baby change facilities are located in the discharge lounge standard toilet. There are also short stay drop-off/ pick-up only points near to A&E, Maternity and the Byron unit. The hospital entrance is clearly visible from the car park. Central Complaints Team. We would like to share your kind words with the team that took care of you and would like to request that you email your details to wxpals.bartshealth@nhs.net `p00?B@,`pFSTx[9>{@PX^[ A Wood Street and Walthamstow Central are on the Great Anglia Train line from Liverpool Street to Chingford. Your file is uploaded and ready to be published. As you face the toilet pan the transfer space is on the left. We value your feedback as its confirmation to staff and the organization of the excellent care provided at Barts Health. Wood Street and Walthamstow Central are on the Great Anglia Train line from Liverpool Street to Chingford. An ambulant toilet with wall mounted grab rails is not available. See 1,313 traveler reviews, 830 candid photos, and great deals for DoubleTree by Hilton Amsterdam - NDSM Wharf, ranked #109 of 419 hotels in Amsterdam and rated 4 of 5 at Tripadvisor. I felt the unit was well run despite waiting a little while to be discharged. Whipps Cross University Hospitalprovides a full range of general inpatient, outpatient and day case services, as well as maternity services and a 24-hour emergency department and urgent care centre. The TFL journey planner helps to plan a journey using public transport, cycling and walking. This accessible toilet is approximately 45m (49yd 8in) from the centre entrance.

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